Job Description: Entry Level Auto Body Shop Receptionist/Office Administration
Overview
The Receptionist is the first person many customers converse with when seeking information on a vehicle or service need. By phone and/or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detailoriented receptionist to join our FUN & awesome team. This position is perfect for individuals who thrive in a fastpaced environment.
Responsibilities:
Provide excellent customer service to Auto Body customers on the phone in person and throughout the repair process
Ensure Repair Order file accuracy
Greet customers and schedule vehicle delivery and pickup
Keep customers informed about completion times costs and changes
Assist customers with rental vehicles
Requirements:
Strong organizational skills to manage multiple tasks simultaneously in a fastpacedenvironment
Excellent communication skills including oral written and electronically
Excellent customer service skills to address client inquiries professionally
Must be reliable with attendance and work well in a team setting
Maintains a wellgroomed professional appearance
Hold a valid drivers license
Familiar with CCC One a MUST
Bilingual abilities a MUST Spanish speaking enhancing communication with diverse clients.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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