Strategic Deployment Manager

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fastpaced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are searching for a Strategic Deployment Manager with one of the leading companies in smart weapons public safety hardware and advanced software /SaaS solutions for law enforcement agencies on a national and global level. The Strategic Deployment Manager will be tasked with the management and delivery of Axon body camera Taser energy weapon incar and interview product projects to a successful completion. This role will be an integral part in the deployment of technical solutions to Law Enforcement clients. The Strategic Deployment Manager must have strong project management and leadership skills; a good understanding of Axon products information technology concepts and processes; strong public speaking and teaching skills; and the ability to work with both business and IT leaders to support the deployment of complex technical solutions within business timelines.

What Youll Do

Location: Remotely from the United States. *Required travel 3040
Reports to: Strategic Deployment Manager Supervisor
Direct reports: None

• Manage large and/or complex implementation of Axon hardware and software products from start through successful deployment
• Engage with technology users and decision makers (Chiefs of Police Command staff Sheriffs Directors of IT Records Supervisors and Clerks Police Officers etc. and program managers in order to guide and direct the successful deployment of Axons hardware
• Participate in presales efforts including scoping of appropriate Professional Services and assisting with RFP RFI responses and deployment plan creation.
• Provide structure and clarity where there is ambiguity in customer needs and implementation process
• Manage project scope on behalf of the agency including identifying stakeholder for all key project roles implementing and managing project timeline communications and status updates.
• Document customer feature requests and issues providing feedback to leaders and other key stakeholders.
• Maintain agencyfacing and internal project dashboards communicating progress identify manage and escalate risks and ensuring endtoend success of the implementation.
• Partner and collaborate with internal stakeholders from Proposals Sales Sales Operations Finance Customer Success Product Management and other Project Management teams

What You Bring

• 5 years of project deployment and coordination experience preferred
• 5 years working collaboratively in complex environments
• Experience utilizing technical project management tracking tools to ensure project tracking and completion
• SMElevel knowledge of Axon products preferred
• Experience delivering and/or managing device deployment infrastructure or enterprise applications projects to law enforcement or other governmental entities preferred
• Demonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fastmoving rapidly changing projects under tight deadlines
• Ability to effectively manage and handle multiple congruent/ simultaneous projects at the same time
• Excellent written and verbal communication skills with a demonstrated ability to structure projects define milestones and align stakeholders.
• Excellent training skills in both live and virtual environments
• Ability to manage multiple large and complex projects simultaneously
• Enthusiasm and commitment to AXONs Mission Core Values and Program Mission
• Willingness to join forces and drive companywide initiatives across multiple departments

Other Qualifications

• Technical acumen: Become Subject Matter Expert in Axons products to ensure optimal support on deployments
• Demonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fastmoving rapidly changing projects
• Excellent written and verbal communication skills with a demonstrated ability to structure projects define milestones and align stakeholders
• Operates with a sense of urgency accuracy and detailorientation while maintaining consistent lines of communication with all teams involved in each project
• Demonstrate adaptability and versatility by embracing tasks and projects beyond core responsibilities continuously seeking opportunity to grow and learn in various aspects of the role
• Enthusiasm and commitment to AXONs Mission Core Values and Program Mission
• Willingness to join forces and drive companywide initiatives across multiple departments
• Excellent training skills in both live and virtual environments
• Experience with Salesforce Microsoft Office Applications Slack SmartSheet and QUIP is advantageous.
• PMP certification is an asset but not required

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Robust parental leave policy
• An awardwinning office/working environment
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Ride along with police officers to see them use our technology and get inspired
• And more...

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a longterm view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.