Fulfillment Lead
Fulfillment Lead
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Salary Not Disclosed
1 Vacancy
Job Description
Our Fresno fulfillment center is growing and were seeking a strong Fulfillment Leadto join our leadership team. We pride ourselves on a reputation of fast and personalized service with every single order and we believe having strong and efficient operations at all levels creates the backbone needed to deliver a great customer experience.
We believe having strong and efficient operations at all levels creates the backbone needed to deliver a great customer experience. TheFulfilment Leadtakes an active role in supervising our pick/pack/ship lines and participating in processing outbound orders to ensure our customers receive a perfectly packed and quickly shipped order every time. We are looking for a handson leader who can direct a team and be accountable for their success. The ideal candidate to join our growing team is ready to pitch in be accountable and bring a positive attitude ever day.
Your responsibilities will include:
- Order Fulfillment:
- Pick pack and ship orders alongside your team to hit daily goals
- Manage the workflowby assigning associates to tasks/stations as needed to maximize productivity
- Setand communicateshipping goalsand keep your teammotivated and focused
- Ensure quality standards are met by conducting QA checks and providing relevant feedback to associates
- Leadership & Operations:
- Coach Fulfillment Associates in performance and behavior situations by providing immediate consistent feedback
- Collaborate effectively with management and team members to meet all KPIs
- Contribute to the operational efficiency of the warehouseby communicating suggestions for improvements and pitching in to help wherever needed
- Maintain safety of the work environment by following applicable SOPs conducting equipment checks and safety walkthroughs and requesting supplies/repairs.
- Set the example for your team inprofessional conduct work ethic positivity and communication
Preferred Experience & Qualifications
- 3 years previous pick/pack/ship experience in a small goods warehouse or ecommerce environment
- 1 years previous supervisory/team management experience
- Computer literacy: experience using spreadsheet applications (e.g. Excel GoogleSheets) and ability to learn and use various communication/collaboration software (e.g. Slack Gmail Google Drive)
- Ability to stay focused and maintain accuracy is a busy warehouse environment
- Excellent punctuality attendance and reliability
- Professionalpositive and collaborative attitude: as a lead you should set the example!
Requirements:
- Full time hours(42.5hrs/wk) MonFri 6:30am3:30pm; some OT required as needed
- Ability to stand for long periods of time lift 50 poundsand work in a fastpaced physically active environment
- Must be eligible to work in the U.S.
- Fully fluent verbal and written English communication skills
This is a permanent Full Time onsite position that reports to the Fulfillment Manager. Compensation starts at$20.50/hrwith opportunities for promotion and annual raises. Benefitsinclude health dental and vision insurance competitive PTO 401k with 6 employer match commuter benefits and a generous employee discount.
Required Experience:
Manager
Employment Type
Full-Time
