First Line Technician
First Line Technician
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Job Description
First Line Technician
Brooklyn/ Staten Island NYC
Temp to Hire after 90 days
17.83/hr
My global client is looking to hire a First Line Technician to provide Tier I service for their ATMs! This is a great opportunity for a trade school grad to build their career! In this role you will provide maintenance for ATMs retail point of sale equipment plus related PC and PC peripherals. The First Line Technician will receive an extensive training period working directly with their mentor.
Requirements of the First Line Technician:
Able to pass a background check
Able to pass a drug test
Clean driving record
1 year PC experience
1 year Windows experience
General understanding of PC PC peripherals and network connectivity
Responsibilities of the First Line Technician:
Prioritize and plan service calls
Complete equipment cleanings as specified by client contracts
Perform minor maintenance on ATMs Tasks: replacing light bulbs card reader belts air filters etc.
Perform basic installation functions
Perform technical fixes
Functions of the First Line Technician:
Contact customer with the estimated time of arrival Escalate problems when appropriate Reassign calls when appropriate Review call history Accurately report service data
Pulling cable mounting devices installing MasHamilton locks
Clearing paper jams card jams bill jams etc.
For more information about this role send your resume to and contact
Patricia Brown
330.703.0892
Required Experience:
IC
Employment Type
Full Time
