Field Service Technician
Field Service Technician
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Job Description
How brave are you We are a hightech company providing machine tools and laser technology and are looking for people who can face new challenges with a fresh mind. As an independent family company we offer you the freedom and trust to put your brave ideas into practice. With you on board we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force across the globe at over 80 TRUMPF locations.
Field Service Technician is responsible for installing demonstrating maintaining and troubleshooting TRUMPF CNC machines for the TRUMPF Machine Tool division Laser machines as well as connected Automation and Storage Systems) with minimum assistance.
Field Service Responsibilities
- Install maintain troubleshoot and repair TRUMPF equipment with high quality.
- Demonstration and Train customers in use and repair of TRUMPF machines in a complete and organized manner.
- Travel up to 100. Travel includes regional national and international travel.
- Complete basic retrofits software installations and customer training
- Troubleshoot and remedy complex issues
- Work independently to resolve technical problems and maintain good relationship to customers
- Use relevant electrical measuring tools efficiently for trouble shooting
- Submit required weekly TRUMPF reports in a complete and organized manner.
- Assist other Field Engineers as directed.
- Participate in training lasting approximately 6 months with ongoing training on existing and new products each year.
- Must be able to lift 70 pounds without aid.
Travel Requirements
Must be located or ability to relocate within 45 minutes of a major International Airport
100 travel required both internationally and domestically
Perform extensive travel as needed including but not limited to Monday through Friday
Some weekend work as needed
Experience/Education
- Twoyears technical school degree in Engineering principles or a suitable combination of education and work experience. Also experience in computer software/file management is of advantage.
- 2 or more years of experience in technical service field service repair or customer service required Strong electrical and computer systems experience and high level of diagnostic skills
- Previous experience with robotics lasers automation systems or mechatronics.
- Previous experience with hand tools and measurement tools
- Must have strong problemsolving and excellent organization skills
We look forward to seeing your resume!
BASED IN CANADA PREFER SOMEONE LOCATED IN MONTREAL (QUEBEC) AREA
Required Experience:
IC
Employment Type
Full-Time
