Clinical Program Coordinator H
Clinical Program Coordinator H
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Job Description
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UHealth Department of Surgery has an exciting opportunity for a full time Clinical Program Coordinator (H) position. The incumbent assists in the development organization production and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit. Moreover this employee provides general oversight to daily program activities in support of the Universitys mission. The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short and longrange budgetary planning.
CORE JOB FUNCTIONS
Evaluates program effectiveness analyzes results and recommends appropriate action.
Coordinates program activities with other program department or staff activities ensuring optimum efficiency.
Trains develops and empowers staff to effectively perform their jobs.
Acts as a main point of contact for project funders advisors speakers and participants and recruits program participants members and volunteers.
Develops cooperative relationships with patients and families by projecting a positive image and creating a professional atmosphere.
Develops program communications and promotional literature for distribution including newsletters brochures and flyers.
Prepares periodic reports financial statements and records for management or outside agencies.
Maintains patient confidentiality as well as the confidentiality of hospital business information.
Oversees the maintenance of established supply levels in unit and supply rooms.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Bachelors degree in relevant field.
Minimum 2 years of relevant experience.
DEPARTMENT ADDENDUM
Department Specific Functions
- The Clinical Program Coordinator (H) assists in the development organization production and evaluation of a variety of health promotion and educational program offerings for patients in the assigned unit.
- Moreover this employee provides general oversight to daily program activities in support of the Universitys mission.
- The Clinical Program Coordinator (H) may also monitor the financial performance of programs to meet departmental goals and assists with short and longrange budgetary planning.
- Clinical Program Coordinator performs a variety of clerical functions and office support activities for the assigned department(s) to facilitate the efficient operations of the office.
- In this role the person will provide comprehensive administrative support to the Oral Maxillofacial Surgery service.
- This includes serving as business and program support to the Clinical Research and Education activities of the divisions.
- The person will support the General Practice Residency (GPR) program for Oral Maxillofacial Surgery.
- Also coordinate rotation and oncall schedules ensuring a smooth daytoday operation within the division.
- This position plays a critical role supporting dental office practice managers with the business operations support and interfaces with patient experience invoice reconciliation patient payments for dental treatment lab order management/reconciliation and ensures orders and supply are maintained and reconciled periodically.
- Supports OMFS Faculty members and medical staff with all administrative needs. 10 faculty members)
- Maintains office supplies and equipment ensuring that they are stocked organized and functioning properly.
- This includes ordering and receiving supplies checking inventory and reporting any issues or malfunctions.
- Works the escalation list late cancellation and contacts patients for move up appointment.
- Also calls patients to confirm next days appointments at the request of providers for chronic no shows. Identifies noshows and cancellations and reschedules patients as appropriate for followup Schedules appointments with specialists for patients needing that treatment. Transfers/Burns CD any xrays and /or records requested by another dental office.
- Responsible for verifying dental coverage and authorizations for treatment/services Determines program eligibility for patients and completes the application procedures as well as generating estimates for dental treatment and records financial arrangements in the system.
- Responsible for reconciling patient payment against treatment and lab fees.
- Provides administrative support to the education program by coordinating resident interviews resident schedules curriculum update and maintain residents evaluations.
- Monitors reconciles and assists with administrative support for the division including but not limited to credentialing licensing board certification travel and/or purchasing for the unit.
- Attend / coordinate meetings as needed and prepare meeting minutes. Maintain administrative procedures including business mail travel arrangements expense reports authorizations and approvals Acts as a contact person for all clinical and nonclinical questions and concerns. Maintains calendar types provides routine and general clerical support which may include patient care student service reports and statistics.
- Prepares financial forms (IDRs BEFs Pos work orders check requisitions etc. for the division).
- Participates in the design and development/renovation of space for the section/unit on as needed basis.
- Maintains safe secure and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Performs other duties as assigned.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
Department Specific Qualifications
Bachelors degree in relevant field.
Minimum 2 years of relevant experience.
Ideal candidate will have dental office practice experience.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H6Required Experience:
IC
Employment Type
Full-Time
