Patient Concierge Coordinator

Insight

Posted on : 07-04-2025

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1 Vacancy

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Job Location

Chicago, IL - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 07-04-2025

Job Description

WE ARE INSIGHT

At Insight Hospital and Medical Center Chicagowe believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a fullservice community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering worldclass service to everyone we meet it is our mission to deliver the most compassionate loving expert and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!

Short Summary:

The concierge coordinator is responsible for providing outstanding customer service to patients and visitors of the hospital. This includes connecting patients to resources scheduling appointments and providing patients comfort whether thats an extra blanket or listening ear.

These duties are to be performed in a highly confidential manner following the mission values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care service and kindness toward all patients staff physicians volunteers and guests.

Job Duties & Responsibilities:

Schedule patient appointments with primary care and specialist physicians
Connecting patients with resources they need (Medicaid food stamps etc.
Greeting and welcoming patients with a smile and ensuring patient acre satisfaction is at 99
Comforting patients by anticipating patients anxieties and answering patients questions
Recording and collecting patient information for followup appointments
Protecting patients rights by maintaining the confidentiality of personal and financial information HIPPA compliancy
Extending excellent patient care to ensure patient comfort and satisfaction
Shift is 11:00 a.m.7:00 p.m. with alternating weekends
Full time position

Requirements:

High School Diploma required
Good oral/written communication skills required
Good ability to read work orders and/or receive verbal instructions required
SMILE
Excellent customer service

Insight Employees are required to be vaccinated for COVID19 as a condition of employment subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!

Required Experience:

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Insight

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Patient Concierge Coordinator

Insight

Job Description

Employment Type

Company Industry

Key Skills

About Company

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