Account Supervisor
Account Supervisor
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Job Description
Introduction
Envoy is an endtoend digital consultancy that helps organizations accelerate growth through connected customer experiences. Trusted by iconic brands and tomorrows category leaders Envoys multidisciplinary team of strategists designers and technologists deliver client impact through brand building ecommerce digital products built environments marketing and communications. Headquartered in Irvine California with offices in San Diego and Chicago Envoy transforms experiences for clients such as TMobile VIZIO Arlo Nike and Diageo.
Opportunity
As an Account Supervisor you will manage daytoday projects and play an integral role in the growth of assigned accounts. You will be important to the success of projects through appropriate management of internal and client needs and expectations.
We are committed to fostering collaboration and connection among our team members. To support this we expect employees to work from our Irvine office up to two days a week. This hybrid approach enables us to maintain a flexible worklife balance while benefiting from inperson collaboration ideasharing and team engagement that is integral to our success.
What You Will Do
- Develop deep expertise in each assigned clients business and industry.
- Collaborate with multidisciplinary teams to create briefs SOWs and project hour estimates.
- Manage schedules budgets assets and project organization to ensure clear deliverables and deadlines.
- Balance client agency and internal team needs effectively.
- Maintain transparent communication between client and agency on project status.
- Gather and relay client feedback clearly to internal teams.
- Support and articulate strategies both internally and with clients.
- Define objectives priorities and initial POVs on strategic and creative alternatives.
- Utilize internal tools to streamline communication and organization.
- Work with account team members to manage workflow efficiently.
- Anticipate and address potential client relationship issues proactively.
- Lead projects with strategic planning attention to detail and thoughtful .
- Ensure highquality deliverables through detailed focus and strategic decisionmaking.
- Provide conference reports and manage project documentation including presentations and feedback.
- Facilitate inperson collaboration to keep projects on track and meet deadlines.
Qualities and Qualifications
- Minimum of 5 years of account experience in an agency environment.
- Experience in an account role working on the development of largescale digital projects including websites and applications with a strong understanding of associated web development technologies and thirdparty applications and platforms.
- Experience in the automotive industry.
- Strong written and verbal communication skills including public speaking.
- Creative and analytical thinker with strong problemsolving capabilities.
- Thorough understanding of project management and web and mobile technologies.
- Experience managing traditional and digital campaigns from conception through .
- Experience working with project management teams creative teams and development teams directly within an agency environment.
- Experience with scope of work development.
- The ability to manage multiple projects corresponding timelines and internal resources allocation.
What We Offer
The salary range for this position is between $85000 to $92000 plus benefits. Please note that the base salary range is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location.
Envoy offers 100 employerpaid health and dental vision 401(k) matching paid vacation sick leave and holidays.
Envoy is committed to equity.
We are committed to providing an inclusive and welcoming environment for all members of our community. Envoy does not and shall not discriminate on the basis of race color religion gender gender expression age national origin disability marital status sexual orientation or military status.
Required Experience:
Manager
Employment Type
Full Time
