Crisis Worker - Crisis Services

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian NonProfit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What we offer

As a communitybased agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health dental and EFAP we offer our fulltime team members the following perks:

• 4 weeks accrued vacation
• Up to 18 paid sick days accrued per year plus 2 flexible days each year
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $250 annual allowance to invest in achieving your personal wellness goals
  
• Participation in organizational pay for performance incentive program

Were looking for fulltime Crisis Workers to join our Crisis Services team! As a Crisis Worker on our integrated health team youll be empowered to make a bigger impact than you ever imagined. From triaging calls over the crisis line to being mobile out in the community youll perform a variety of important tasks that make each day new and exciting.

Status: FullTime Permanent 12 hours shifts on a rotational schedule. Note this posting is for an active vacancy.

Base Salary: $75278.74 $87411.79 annually (Candidate qualifications will be considered when determining the starting salary)

Location: 60 West Drive Brampton. Due to the nature of the program this role is onsite and community based.

What you will do

• Provide immediate crisis line response initial triage crisis stabilizationand development of intervention plans
• Provide needed assistance and followup post crisis with telephone checkins mobile crisis response or by connecting clients to appropriate followup agencies/networks
• Conduct risk and safety assessments mental status examinations promote healthy coping strategies and assist in developing followup and safety plans for clients in the community
• Work side by side in ride alongs with police officers and other crisis support workers in completing mobile crisis intervention assessments
  
• Form collaborative relationships with CMHA colleaguesand strong partnerships with hospitals law enforcement agencies and mental health and social service agencies to build an effective delivery of crisis service in the community
• Assist in identifying and developing goals towards understanding prevention treatment and rehabilitation of individuals with mental illness and addiction concerns
• Participate in agency and community meetings committees and workgroups as requested by manager

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

What you need to join our team

• University Degree in Social Work BSc. Nursing Occupational Therapy or Masters degree in Counselling
• Must be a Regulated Health Professional (Registered Nurse Registered Psychotherapist or Registered Occupational Therapist) or Registered Social Worker and adhere to standards of practice as per designated college OR eligible and willing to become regulated health professional or RSW within first 6 months of employment
• Minimum 3years of experience working in acute mental health sector preferably in the community
• Ability to work 12hour shifts on a rotational schedule: days overnights weekends and public holidays
• Experience with crisis intervention techniques and theorybased practice in working with the seriously mentally ill including a good understanding of the Mental Health Act and DSM V as it relates to crisis
• Knowledge on risk assessments suicide prevention and principles of crisis theory and intervention
• Experience intervening effectively in clinical situations requiring the management of disturbed behaviour
• Comfortable workingon the phone and in person in potentially high risk and stressful situations
  
• Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence
• Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc.
• Openness to operate from an antiracist antioppressive 2SLGBTQ affirming and intersectional framework
  
• Fluency in a second language including ASL (American Sign Language) is considered an asset
• Valid Canadian drivers license and access to an insured automobile in good repair
• Satisfactory Vulnerable Sector Screening (Police Check) report and provide fingerprints to Peel Regional Police

The 24.7 Crisis Support Program is also looking to create a pool of Crisis Workers to serve the Caledon and Dufferin communities. Interested applicants will be required to complete a more comprehensive Level 4 police security clearance with the Caledon OPP. This includes (but is not limited to) fingerprinting criminal records check social networking search Out of Country and Canadian border searches a credit check and gathering basic information about any individual you reside with over the age of 16.

Deadline to apply: Open until filled

At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental illness. In your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the community. In everything we do we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages genders cultures and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to First Nations Mtis Inuit and Urban Indigenous (FNIMUI) populations ethnoracial communities people with disabilities *2SLGBTQIA communities women and gender diverse people lowincome communities and all equitydeserving groups.

*2SLGBTQIA (TwoSpirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted.We retain all applications submitted for one 1 year after the closing date of the posting for consideration in future career opportunities.