Salesforce CRM Administrator mfd

CWS Hygiene is the market leader in the field of sustainable hand and toilet hygiene and a pioneer in the field of sustainability in our sector. We would like to maintain this position! Will you help us

We are looking for a motivated Salesforce (CRM) Administrator (m/f/d) to join our CWS Hygiene team at our Dreieich location (remote).

Ref.Nr.: JR1010440

Your mission as Salesforce (CRM) Administrator (m/f/d)

In this role you will manage and maintain our Salesforce environment providing secondlevel support ensuring smooth system operations and optimizing Salesforce to meet business needs. Your work will focus on user management data integrity system maintenance and the creation of reports and dashboards. Additionally you will implement automation through Flows support training initiatives and develop enhancements using HTML APEX and Pardot.

What else will you be doing as Salesforce (CRM) Administrator (m/f/d)

• Provide secondlevel support for Salesforcerelated issues managing and resolving tickets promptly

• Handle user account management including the creation deletion and modification of user profiles roles permission sets and security settings

• Conduct regular system maintenance tasks such as system updates health checks and performance monitoring to ensure peak performance

• Oversee data integrity by managing data imports exports and updates while performing regular data audits and cleansing activities

• Create maintain and optimize Salesforce reports and dashboards to provide actionable insights for business stakeholders

• Provide training and support to endusers helping them understand and effectively utilize Salesforce features

• Design and implement process automation using Salesforce Flows to improve workflows and business processes

• Develop and maintain custom components using HTML APEX and other Salesforce development tools

• Manage and optimize Pardot including email marketing campaigns automation rules and lead nurturing processes

How do you make sure that we offer the best Salesforce experience

At CWS Hygiene we believe that the right personal and cultural fit is essential. You should be highly analytical detailoriented and enjoy working in an interdisciplinary environment. Your profile should include:

• Proven experience as a Salesforce Administrator with handson expertise in Salesforce configuration and customization

• Experience in managing and resolving Salesforce tickets and user support requests

• Proficiency in Salesforce Administration including user management security settings and data management

• Knowledge of HTML and APEX for developing and customizing Salesforce components

• Experience with Pardot for marketing automation

• Strong understanding of Salesforce automation tools especially Flows

• Familiarity with Salesforce reporting and dashboard creation

• Excellent problemsolving and analytical skills

• Strong communication and interpersonal skills with the ability to explain technical concepts to non technical users

• Ability to work independently and collaboratively in a fastpaced environment

• Salesforce Certified Administrator (ADM 201 required

• Salesforce Certified Advanced Administrator (ADM 301 is a plus

• Additional Salesforce certifications related to specific clouds or tools are an advantage

What do we offer

Working at CWS Hygiene means working in a dynamic and engaging environment where no day is the same. We are a large European organization where you can learn and develop a lot. Our core values are to think customer first empower others improve every day compete for success and take ownership.

• Attractive Base Salary A fair salary that values your qualifications and contributions

• Performance Recognition Enjoy a bonus program that rewards your achievements and contributions to the company

• WealthBuilding Benefits We actively support your financial security with attractive subsidies

• Company Pension Plan Benefit from our corporate pension plan to secure additional financial stability for your future

• 30 Vacation Days Enjoy 30 days of annual leave to relax and recharge

• Modern IT Equipment Work with highquality uptodate technology that helps you perform efficiently and seamlessly

• Corporate Benefits Take advantage of exclusive discounts on various products services and events that enhance your life

• JobRad (Bike Leasing Program) Benefit from our JobRad offer and commute sustainably with a leased bicycle

• Childcare Allowance We support your worklife balance with financial contributions to your childcare costs

• Flexible Working Hours & Remote Work Enjoy flexible working hours and the option to work remotely ensuring a better worklife balance

About CWS Hygiene:

CWS Hygiene is market leader in the field of sustainable hand and toilet hygiene and floor care. You have probably seen us in the toilet of Berlin airport and/or you have seen our floor mats at the entrance of Edeka. Youll find us everywhere. On location or on the road where you regularly see our pink trucks driving. Together with 4000 employees spread across 15 countries we contribute to a healthier and safer tomorrow. Together we make the difference.