Room Service Supervisor

W Edinburgh is hiring a Room Service Supervisor to join team! We invite you to play an integral part in bringing to life this unique project.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever.

ABOUT THE ROLE

Reporting to the Room Service Manager the Room Service Supervisor at W Edinburgh will have overall responsibility for daily operations of the Room Service team ensuring guests receive a flawless service.

Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organized detailoriented and passionate!

As Room Service Supervisor key aspects of your role will include:

• Create a positive working environment while providing support and guidance to the room service team
• Ensure high levels of service are being achieved
• Answer any questions on the menu selection including how food has been prepared any modifications that can be made and what allergens are present
• Communicate with the kitchen regarding questions length of wait product availability meal requirements allergies dietary needs and special requests
• Maintain cleanliness of work areas china glass and silverware before serving it to guests
• Present physical and accurate check to guests and process payments on service
• Follow health and safety guidelines and policies to report accidents and injuries

Our ideal Room Service Supervisor is someone who has:

• Strong organization and multitasking skills
• The ability to stay calm under pressure
• The ability to prioritize
• Confidence interacting with guests
• Good communication skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work we give you:

• World class training and development including leadership development
• Unlimited career opportunities (internally and locally)
• Bonus plan
• Enhanced holiday entitlement starting at 31 days (including bank holidays) and increasing with length of service
• Company pension scheme
• Private medical insurance
• Wellness and mental health programmes
• Discounted accommodation food and beverage in over 9000 hotels all over the world!
• Discounts for your friends and family

ABOUT THE PROPERTY

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12storey structure will be the centerpiece of Nuveen Real Estates Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments.

This W hotel aims to help redefine the citys hospitality landscape. Accordingly itll fuse the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture.

The new W hotel will accommodate guests across 244 stylish guestrooms including 45 suites. While staying here guests will benefit from the brands signature Whatever / Whenever service philosophy.

A real highlight of this property will be its rooftop bar and outdoor terrace pairing exciting cocktails and cuisine with 360degree views over the historic city. Among the other noteworthy amenities planned are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space.

If this sounds like the perfect place for you apply to be a Room Service Supervisor with us today!

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.