Legal Technician Child Support Tech 436912 Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin citizenship status marital status age disability genetic information protected veteran status gender identity or expression sexual orientation or any other characteristic protected by law. We are a secondchance employer and a recovery friendly workplace. Deadline to Apply: April 11 2025 Work Location: Hamilton County Job & Family Services 222 E. Central Parkway Cincinnati OH 45202 Work Hours:Full Time 80 hours biweekly Starting Salary:$20.60/hourly Requirements (Education Experience Licensure Certification): - Associate degree or equivalent of an associate degree 94 credit hours); or two 2 years Job & Family Services experience; or four 4 years experience in customer service or collections work; or equivalent.
Job Duties (Summary): - Interviews obligees and obligors at the CSEA as necessary for determination of services needed; explains to obligees and obligors their rights and responsibilities the responsibilities of the CSEA and provides written notice of same when required by ODJFS; using the Support Enforcement Tracking System (SETS) completes documentation with respect to all aspects of processing a case i.e. case narratives (automated or manual) referrals to other units or agencies historical case profiles etc.; verifies obligee and obligor demographic data; maintains production standards for case processing and interviewing; sets up new cases; researches and reviews case information to process referrals defaults client complaints etc. using all automated and manual resources available; issues investigative reports findings and recommendations to the court: recommends contempt citations; prepares paperwork for court orders entries affidavits petitions etc.; verifies balances via audits and distributions; updates financial balances based on court findings and administrative reviews; receives and posts payments; monitors and adjusts financial accounts to ensure proper disbursement of payments; negotiates/mediates with obligees and obligors on amounts to be paid on arrearages; computes current support using the mandated State Child Support Guidelines; receives and responds to telephone calls and correspondence; works in conjunction with the Family and Adult Assistance Division when CSEA cases have a record of public assistance; works in conjunction with the Childrens Services division for cases involving IVE custody; works in conjunction with other states to initiate and respond to interstate actions in order to comply with the Uniform Interstate Family Support Act (UIFSA); schedules/reschedules clients for appointments; compiles with confidentiality law and regulation; demonstrates courteous and professional behavior to clients and coworkers.
- Compiles and submits to line supervisors all statistical and activity reports as scheduled; reviews and updates Child Support Enforcement Manual as needed; computes arrearages owed to the Ohio Department of Human Services; completes random moment sample RMS data for submission to RMS coordinator.
- Appears at state hearings and court hearings; attends staff meetings to discuss regulations and any revisions in procedures; attends conferences training sessions and work shops to give or receive information pertaining to CSEA operations.
- Performs other related duties as assigned.
Knowledge Skills and Abilities: - Knowledge of: Principles of interviewing
| Required Experience:
IC