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Description
The Associate Knowledge System Specialist will provide solutions by analyzing business needs and processes; recommending the best methodologies and tools from approved platforms to include MS SharePoint; developing and designing out of the box solutions; coordinating across the organization to ensure enterprise solutions are utilized; providing training for users.
Duties and responsibilities
Implement and support Knowledge System Tools.
Provide knowledge about the various platforms from the End User Power User perspectives.
Document roles and responsibilities and provide training.
Develop design and manage content customizations forms and custom workflow in selected platforms.
Work closely with users and stakeholders to analyze and determine detailed business requirements goals and risks to formulate and define technical scope and objectives of projects as they relate to SharePoint solution opportunities. Provide extensive experience creating SharePoint out of the box apps or collaborative tools to include lists document/form libraries discussion boards surveys calendars the ribbon webparts workflows PowerApps InfoPath etc. and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.
Perform SharePoint Site Collection Administration to include managing permissions restrict and revoke access as required. Create leverage and manage content types site columns lookups and templates for reuse in sites. Determine and create scalable structure for top level directorate division and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.
Provide enduser support and encourage user adoption. Act as Tier 1 support for endusers and site designers. Train endusers on basic functionality. Direct users to training material and available resources. Collaborate with organizational trainers to audit knowledge systems training programs of instruction (POIs) in order to ensure efficacy of training with organizational needs.
Other related duties as assigned.
Bachelors Degree in Computer Science or related area
2 5 years of relevant experience
Must have an active Secret Clearance
Must have a CompTIA Security or willing to attain within the first 6 months of employment
Must have highlevel written and verbal communication skills
Plateau does not accept unsolicited resumes from thirdparty recruiters without a signed thirdparty agreement. Any unsolicited thirdparty resumes forwarded by recruiters to Plateau or to any of our managers or employees will be considered public information may be treated as a direct application from the person identified in the resume and will not be eligible for placement fee payment to the agency.
We look forward to your application!
EOE Statement:
Plateau is an equal opportunity/affirmative action employer; all qualified applicants will receive consideration for employment without regard to age gender gender identification sex sexual orientation color race creed national origin religion marital status parental status citizenship status ancestry physical or mental disability genetic information veteran status military status or any other classification protected by federal state or local laws.
Plateau is committed to providing access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation please email the Plateau HR Department at
Plateau is a proud Equal Opportunity Employer! (M/F/Disability/Vets)
Required Experience:
IC
Full Time