Customer Service Registration Team CSRT Program Assistant
Customer Service Registration Team CSRT Program Assistant
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1 Vacancy
Job Description
Want to work with a great team that knows how to have fun and work hard
MAHEC is seeking qualified candidates to fill a Program Assistant/Customer Service position. This position will provide administrative support for continuing education events including maintaining accurate program and event information in multiple databases and platforms (no database experience required) and providing excellent customer service to both internal and external customers. The position works collaboratively with Continuing Professional Development staff and the Marketing department. Come join our awesome team!
As a member of the Customer Service/Registration Team the position will provide support in the areas of:
- online registrations and payments
- data management for all aspects of continuing education programs
- technical support for customers accessing online classes
- proofing of marketing materials mail list creation and a host of other administrative duties
The individual serves as the first point of contact for all customers at the main information desk of MAHECs Education Building approximately 12 hours per week (out of 40hour work week this is a fulltime position). Attention to detail is needed to be successful in this role.
PREFERRED QUALIFICATIONS:
- High school diploma/GED and at least three 3 years administrative experience or equivalent required. Associates degree in business office administration or other relevant studies preferred. Proficiency in Microsoft Office required. Database experience not required.
Position Open Until Filled.
SCHEDULE:
- Regular attendance onsite is an essential function of this position. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend holiday or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.
POSITION COMPENSATION:
- $20.43/hour MAHEC Full Time Total Rewards package
- Total Rewards Package includes healthcare coverage pet insurance up to 30 paid days off annually and more!
At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer. Black Indigenous People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind studies show that women gender diverse and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Employment Type
Full-Time
