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Assistant Maintenance
Job Summary
Rockstars Assistant Maintenance Supervisors are experienced in the maintenance of multifamily communities and are dedicated to creating lasting impressions for our residents by anticipating needs and exceeding expectations. The Assistant Maintenance Supervisor is responsible for assisting the Maintenance Supervisor in overseeing the overall maintenance of the community including repairs the makeready process and preventative maintenance. Our ideal candidate will be a customer focused team player who is committed to meeting community goals.
Essential Functions
Assist the Maintenance Supervisor in supervising and scheduling maintenance activities such as make readies and service requests
Monitor and prioritize service request and tasks identify and expedite emergencies that should be top priority and monitor workload throughout the day to make sure that tasks are completed timely and efficiently
Perform preventative maintenance on community and apartment appliances and equipment
Prepare vacant apartments for movein including completing any necessary repairs or replacements
Assist with managing the make ready process by walking vacant apartments after moveout to determine make ready needs communicating with vendors and monitoring progress ensuring that all repairs and replacements are completed and notifying the Community Manager when the make ready process is complete
Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action
Respond to and completing service requests including repairing and replacing appliances plumbing systems and air conditioning heating and electrical systems etc.
Ensure upkeep of community appearance by replacing lightbulbs removing trash and litter painting and performing repairs
Accurately complete records in OneSite regarding service requests preventative maintenance and makeready of vacant apartments
Provide excellent customer service when interacting with residents guests and vendors
Identify any issues regarding safety hazardous conditions or maintenance needs in the community and correct them or report them to the Maintenance Supervisor
Assist in training and developing the communitys maintenance staff
Assist Maintenance Supervisor with maintaining adequate inventory of supplies for repairs
Assist with grounds keeping pool maintenance housekeeping distribution of notices apartment inspections and other tasks as needed
Maintain overall organization and cleanliness of work areas and maintenance shops
Qualifications
High school diploma and some college or trade school preferred
1 year of general maintenance experience at least 6 months of apartment maintenance experience required
EPA certification Type I Type II or Universal required; CPO certification preferred
Must be able to perform tile work carpentry repairs and all facets of the apartment makeready process
Must be able to troubleshoot and repair HVAC equipment plumbing systems electronic systems all major appliances pool and spa equipment and other systems on community
Certified Apartment Service Technician (CAMT) preferred
Must have certifications/permits required by city or state to perform job responsibilities
Must have valid drivers license dependable transportation and be able to accommodate a rotating oncall schedule
Ability to work a varied schedule including weekends and holidays as required
What To Expect:
Job is intermittently sedentary but requires mobility (i.e. climb stairs) to tour show and inspect apartments on a daily basis
Will use some repetitive motion of handwrist in using computer and writing
Must handle stressful urgent novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Works in a typical office setting with daily exposure to outdoor environment (i.e. heat cold damp rain etc. when touring community
Hazards can be avoided with proper lifting techniques SDS and general safety training
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle workrelated activities
Attendance and punctuality is essential for success in this position
This job description is not an allinclusive list of duties and responsibilities. Rockstar Capital may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are jobrelated and consistent with business necessity and must be able to perform the essential functions of the position with or without reasonable accommodations.
Full-Time