Customer Care Agent with Slovenian Move to Sofia
Customer Care Agent with Slovenian Move to Sofia
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1 Vacancy
Job Description
Start Your International Career in Sofia Bulgaria!
Are you a Slovenian speaker who thrives in a customercentric environment Do you enjoy problemsolving and delivering topnotch service This is your opportunity to join an international team in Sofia Bulgaria where youll be empowered to make a positive impact on customers lives.
Your Role:
As a Customer Care Specialist you will be a key player in ensuring that customers have the best possible experience. You will engage with customers via email chat and phone helping them with inquiries troubleshooting issues and providing detailed product information.
Your Key Responsibilities:
Respond to customer inquiries quickly and professionally
Provide accurate product details and troubleshooting advice
Resolve customer issues in a timely and efficient manner
Keep detailed records of customer interactions
Collaborate with colleagues to improve the customer service process
Follow up with customers to ensure satisfaction and timely issue resolution
What You Need to Join Us:
Fluency in Slovenian (written and spoken)
Good English communication skills
Experience in customer service is an advantage
Strong problemsolving and communication skills
Techsavvy and familiar with CRM systems
Ability to handle multiple tasks simultaneously
Positive customerfocused attitude
Why Youll Love Working with Us:
Fulltime position with flexible working hours
Competitive salary and monthly performance bonuses
Paid comprehensive training and continuous learning opportunities
Career advancement programs with clear growth paths
A supportive multicultural environment
Health and wellness benefits
Relocation Package Includes:
14 nights of hotel accommodation upon arrival
Advance payment available
Travel reimbursement to support your relocation
Location: Sofia Bulgaria
Language Requirement: Slovenian
Time Type: Fulltime
Apply now and take the next step in your career!
Employment Type
Full Time
