Houseman

About the Role:

Are you ready to embark on a journey where your passion for creating exceptional guest experiences meets the vibrant world of hospitality TotalStay a leader in the industry is inviting individuals with a keen eye for detail and a commitment to excellence to join our team as a Houseman.

Youd be an excellent fit for this role if you have:

• Previous experience in housekeeping or a related field is preferred.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Excellent communication and teamwork skills.
• Ability to lift and carry heavy objects and perform physical tasks as required.
• Flexibility to work weekends holidays and evenings as needed.
• Knowledge of hospitality industry practices is a plus.

Your Roles and Responsibilities:

Your primary duties will involve:

1. Housekeeping Support:

• Assist housekeeping staff in ensuring all rooms and common areas are cleaned and maintained to the highest standards.
• Execute daily tasks such as vacuuming dusting mopping and replenishing amenities to contribute to a pristine and comfortable atmosphere for guests.

2. Public Areas Maintenance:

• Monitor and maintain cleanliness in public spaces including lobbies hallways and lounges.
• Perform regular checks to ensure all equipment and facilities are in good working order.

3. Event Setup and Support:

• Assist in setting up and tearing down event spaces for conferences meetings and other gatherings.
• Collaborate with the events team to ensure spaces are prepared according to guest specifications.

4. Guest Assistance:

• Respond promptly to guest requests for additional items such as towels toiletries or special room setups.
• Provide friendly and efficient service contributing to a positive guest experience.

5. Waste Management:

• Manage the disposal of waste and recyclables in an environmentally responsible manner.
• Ensure trash receptacles are regularly emptied and maintained.

6. Linen Stock Inventory:

• Take responsibility for maintaining an accurate inventory of linen stock.
• Monitor and report on linen usage anticipating restocking needs.
• Coordinate with laundry services for sending and receiving linen ensuring an adequate supply for daily operations.

7. Collaboration

• Work closely with the housekeeping maintenance and front desk teams to address any issues or concerns promptly.
• Collaborate with colleagues to create a seamless and enjoyable experience for our guests.

What We Offer:

• A dynamic work environment where you can make a tangible impact.
• Opportunities for professional growth and development within Totalstay.
• Competitive salary commensurate with experience.

About Totalstay:

Totalstay is creating a better way for travellers to stay. We combine the bestpractice of top hotels with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom space and individuality of a home. Its the best of both worlds. And its the best way to travel. With a private collection of fully managed hotelgrade vacation rentals in Cape Town including boutique hotels aparthotels villas & serviced apartments we aim to ensure that a guests stay is as memorable as possible from start to finish.