Quality Leader Clinical Quality and Safety

Come work as a Quality Leader Clinical Quality and Safety with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Quality Leader Clinical Quality and Safety to join the Quality & Utilization team. Apply today to join our team!

As aQuality Leader Clinical Quality and Safety with Vancouver Coastal Health you will:

• Provide specialized skills in the support of achieving Vancouver Coastal Healths (VCHs) organizational and quality improvement strategic direction.
• Provide expertise and support to clinical operations corporate services and unitbased teams directed at improving the safety and quality of care and client experience at VCH.
• Ensure that initiatives are aligned with organizational goals objectives and improvement priorities.
• Promote the development and enrichment of an organizationwide improvement culture and work as part of the team to achieve outcomes provide leadership to specific projects support the identification of system improvement opportunities support the development of knowledge and the use of quality improvement methods and tools to improve work processes.
• Function at all levels of the organization across all programs and sites partner with pointofcare teams (physicians nursing and allied care) and interact with senior leadership clinical directors patient and resident care management and corporate and support leaders.

Education & Experience

• Masters Degree in Health Services Administration Science or Business Administration of related studies.
• Three 3 to five 5 years recent related experience with quality improvement or an equivalent combination of education training and experience.
• Expert knowledge and three 3 years experience utilizing the methodology and tools of continuous improvement to support process improvement and system redesign.

Knowledge & Abilities

• Knowledge of and experience with quality improvement methodologies (Model for Improvement LEAN Six Sigma) techniques (measurement learning models change management theory influencing techniques) and tools (e.g. process mapping workflow diagrams system monitoring and evaluation PDSA cycles data display with run and control charts).
• Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
• Utilizes independent thinking and creative problemsolving abilities.
• Excellent communication and teamwork skills to function within a complex interdisciplinary environment.
• Works effectively under time pressure to meet deadlines balance work priorities and resolve problems in a timely manner.
• Physical ability to perform the duties of the position.

As per the current Public Health Orders as of October 5 2023 all employees working for Vancouver Coastal Health must be fully vaccinated for COVID19 or have received a single dose of the mostrecent updated COVID19 vaccine. Proof of vaccination status will be required.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care research and teaching delivering service to more than one million BC residents. At VCH we embrace thinking boldly taking smart risks and going first when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package including MSP extended health and dental and municipal pension plan
Grow your career with employerpaid training and leadership development opportunities
Wellness supports including counselling critical incident and innovative wellness services are available to employees and their immediate families
Awardwinning recognition programs to honour staff medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

Equity diversity and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex sexual orientation gender identity or expression racialization or ancestry disability political belief religion marital or family status age and/or status as a First Nation Metis Inuit or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canadas Top 100 Employers in 2024.

Only shortlisted applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.