Clinic Support Assistant
Clinic Support Assistant
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Job Description
Salary
Summary
Within the context of a patient client and family centred model of care and in accordance with the Mission Vision and Values and strategic directions of Providence Health Care promotes a safe respectful and civil working environment for patients residents families visitors and staff.
Reporting to the Patient Care Manager Foundry Vancouver Granville Clinic or designate the Clinic Support Assistant performs a variety of administrative secretarial and general clerical duties such as screening and prioritizing incoming correspondence maintaining appointment calendars for designated staff and assists the Clinic in the development and implementation of administrative policies and procedures. Performs reception and receives and processes intake referrals answers routine inquiries and books appointments. Processes a variety of reports forms and correspondence using standard wordprocessing spreadsheet and presentation software; maintains client charts and filing systems and monitors and orders office and clinic supplies and cleans medical equipment as required.
What You Bring
QUALIFICATIONS
Education Training and Experience
Grade 12 medical office assistant course from a recognized institution plus three 3 years recent related experience or an equivalent combination of education training and experience.
Skills and Abilities
Knowledge of the principles and practices of office and community clinic management.
Knowledge of medical terminology.
Ability to operate related equipment and proven word processing skills ability to create and work with spreadsheets Microsoft Office documents and software electronic medical records software and clinical databases.
Ability to type 40 wpm.
Business writing skills.
Ability to maintain effective working relationships with employees clients/patients other service providers and the general public.
Ability to explain clinical contracts clinic procedures and regulations to maintain confidentiality and to communicate effectively both verbally and in writing.
Ability to work under pressure to multitask to problemsolve to take initiative to anticipate potential problems/conflicts and take appropriate actions to organize and prioritize workload and meet deadlines.
Ability to supervise the maintenance of complex clinical records and to prepare statistics/narrative reports from the records.
Ability to work as part of a team and to participate in meetings.
Ability to work independently and in cooperation with others.
Knowledge of nursing equipment.
Physical ability to carry out the duties of the position.
Employment Type
Unclear
Key Skills
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