For more than 54 years Community Youth Center of San Francisco (CYC) has provided the youth in San Francisco with a sense of belonging and vital tools and experiences to succeed in life. Our mission is to encourage a diverse population of highneed young people to explore their full potential through academic career family and community life. CYCs work is rooted in its three core service areas: Health and Wellness Enrichment and Advancement and Community Engagement.
Title: Evaluation and Learning Director Salary: $90000 $105000 per year plus comprehensive benefits Reports to: Director of Operations Status: FullTime 40 hours/week)Exempt
Position Description: CYC is seeking a skilled and strategic Evaluation and Learning Director to lead our efforts in measuring impact enhancing program effectiveness and fostering a culture of learning and continuous improvement. Reporting to the Director of Operations this role will assess the evaluation needs of our programs and initiatives build organizational capacity for selfassessment and performance management and provide highquality datadriven insights to inform decisionmaking. The Evaluation and Learning Director will develop and implement evaluation frameworks analyze data and translate findings into actionable recommendations to strengthen program delivery. Additionally they will oversee all aspects of the Learning & Evaluation department including budget management staffing data collection and analysis logistics.
DUTIES AND RESPONSIBILITIES: Evaluation & Impact Measurement 40
Develop and implement a comprehensive evaluation strategy to assess program effectiveness and organizational impact.
Establish key performance indicators (KPIs) and data collection methodologies to measure success at organizational programmatic and individual levels.
Conduct qualitative and quantitative analyses to evaluate program outcomes and identify areas for improvement.
Ensure evaluation methods are culturally responsive and equityfocused.
Learning & Continuous Improvement 20
Foster a culture of learning through reflection knowledgesharing and training.
Translate evaluation findings into reports and offer datadriven recommendations to guide organizational decisions and improve programs and services.
Integrate best practices and innovative evaluation methods.
Facilitate regular reviews of data and progress toward goals with Board program teams and staff.
Data Management & Reporting 20
Ensure accurate and consistent data collection management and integrity across programs.
Work closely with program staff to ensure accurate and consistent data tracking.
Develop reports dashboards and visual tools for stakeholders including funders board members and community partners.
Ensure compliance with grant and funding reporting requirements.
Lead the enhancement of Salesforce or other data systems for program evaluation.
Collaboration & Stakeholder Engagement 20
Collaborate with leadership program teams and partners to align evaluation efforts with organizational goals.
Represent the organization in evaluationrelated discussions with funders research institutions and peer organizations.
Provide datadriven insights to support grant proposals and impact reporting.
Enhance data collection structures and train staff on best practices.
Foster a culture of continuous improvement through datadriven decisionmaking.
Share evaluation strategies and findings with external audiences.
Support fundraising and outreach efforts through data and impact storytelling.
Collaborate to ensure internal processes and decision making are aligned with organization practices.
Other duties as assigned by supervisor and management team.
QUALIFICATIONS:
Bachelors degree in social services research or a related field or a minimum of three years of experience in program evaluation research or data analysis preferably in a nonprofit or social impact setting.
Strong knowledge of qualitative and quantitative evaluation methodologies program evaluation and statistical analysis.
Proficiency in data visualization tools (e.g. Tableau Power BI) and statistical analysis software (e.g. SPSS R Stata).
Experience with database design workflow automation and statistical tools.
Experience creating userfriendly analytical reports and facilitating discussions on evaluation results for staff board and the public.
Strong written and communication skills with the ability to translate complex data into clear actionable insights.
Exceptional project management prioritization collaboration and planning skills with a track record of delivering highquality work on time and within budget.
Strong strategic thinking skills to operationalize concepts and apply findings to program development.
Experience working with diverse communities and a demonstrated commitment to equity and inclusion. Prior experience working with lowincome youth preferred.
Experience in a fastpaced datadriven environment with a strong focus on metrics and continuous improvement. Ability to foster a culture of learning and innovation.
Ability to work some evenings and weekends.
Able to lift or move at least 25lbs.
Bilingual in English Cantonese/Mandarin or Spanish is a plus.
CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race age religion gender marital status national origin citizenship ancestry physical or mental disability veteran status sexual orientation or any other basis recognized by federal state or local law. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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