DescriptionA Management Information Systems (MIS) Analyst plays a critical role in supporting business operations by gathering analyzing and interpreting data to facilitate decisionmaking and enhance organizational performance. The position involves working closely with internal stakeholders management teams and external partners to ensure accurate timely and actionable insights are delivered.
Main Accountabilities:
- Gathering and analyzing data to monitor business performance
- Preparing key reports (performance metrics KPIs SLAs) on a regular basis
- Providing detailed analyses of business activities including operations and team performance
- Tracking team and individual performance to meet KPIs
- Monitoring workloads for timely and qualitative task delivery
- Collaborating with management to identify business requirements and develop reporting solutions
- Ensuring the accuracy and relevance of data for stakeholders
- Liaising between internal teams and external partners for data clarity and report justifications
- Coordinating reporting requests from teams and vendors
- Identifying process improvement opportunities from data trends
- Supporting strategic initiatives with datadriven business insights
- Responding to ad hoc analysis requests and operational issues
- Developing custom reports to address unique operational needs
RequirementsEducation Experience and Technical Skills
- Bachelors Degree in Mathematics Computer Science Finance Banking or any other Businessrelated studies
- Advanced knowledge of Microsoft Office (Excel & PowerPoint)
- Proficiency in data analysis tools and reporting software (e.g. Excel Power BI etc.
- Excellent verbal and written communication skills in English and Greek
- Adept at queries report writing and presenting findings
Competencies
- Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy
- Ability to manage multiple priorities and work effectively under deadlines
- Flexible to prioritize daily tasks and allocate emerging requirements to team members
- Proactive and CanDo attitude
Required Experience:
IC