Audio Visual Technician - Toronto ON
Audio Visual Technician - Toronto ON
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Job Description
What success looks like in this role:
Serves as a Field Engineer with a specialty in Audio Visual support for large complex clients and across the range of company products and services
- Develop support processes and maintenance checklists in conjunction with the client IT realestate and property management teams.
- Capture and maintain equipment inventory data.
- Perform daily inspection of conference rooms to ensure equipment is functional and required accessories (e.g. cables connectors etc. are available.
- Monitor ServiceNow ticket queues established for capturing AV requests and issues.
- Perform basic maintenance troubleshooting and repair of A/V devices.
- Communicate with Client facility management and device OEMs as required.
- Perform A/V and conferencing software setup support prior to scheduled meetings.
- Provide user support during meetings.
- Log work activity via Client ServiceNow ITSM.
- Provide monthly reports including asummary of known conference room issues and recommendations to improve maintenance processes and conference room performance.
- Maintain documentation and training materials for all AV rooms.
- Assist with new equipment installation andconfiguration as appropriate.
- Coordinate activities with client LAN/Campus team responsible for client AV
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally 46 years experience in area of responsibility
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This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free:(Prompt 4. US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
IC
Employment Type
Full-Time
