Care Connector
Care Connector
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Job Description
Job Description
Are you an experienced registered practical nurse seeking a rewarding career that cares for others in a professional practice that cares for you Youre looking in the right place.
As aCare Connector (Status: Temporary FullTime) helps patients navigate through a complex health care system by connecting people to an appropriate primary care practitioner. Reporting to the Manager Patient Services the Care Connector supports the Health Care Connect Program in providing patients with assistance navigating through a complex health care system. The Care Connector works collaboratively with patients and others in their support network to gather information to make a successful connection with an appropriate primary care provider based on the patients care needs. The incumbent will maintain contact with patients on the Ontario Health atHome priority list to keep them informed about potential connections to a primary care provider. The Care Connector works closely with physicians and nurse practitioners to establish and maintain effective relationships in order to build and maintain an inventory of family health care professionals willing and able to accept new patients. As a valued team member your mission will be to help our patients be healthier at home while you benefit from our supports for professional growth personal wellness andworklife balance.
What will you do
- Collaboratewith patients their families caregivers or substitute decision makers to find Primary Care Provider within their community based on their health care needs.
- Work closely with individuals to understand their health care needs to make the best match possible.
- Provide information and referral assistance to patients to access alternative community resources.
- Evaluates patient satisfaction to identify trends and areas of improvement.
- Establish and maintain effective relationships with Community Care local agencies primary health care professionals and other appropriate agencies.
- Accurately document and chart patients assessment results goals treatment plans and interventions.
- Balance patient needs and choices with available resources ensuring patients values and preferences are respected.
What must you have
Registered Practical Nurse (RPN) or Registered Nurse (RN) with current registration with the College of Nurses.
Good knowledge of primary care services and other community resources with Ontario Health atHome as well as the roles of health care professionals.
Understanding of issues and priorities within the health care sector.
In depth understanding of the Ontario Health atHome business related priorities and requirements for Patient Services as well as understanding of the relevant legislation.
Effective planning organizing and evaluation skills to manage multiple patients provide information reports and take corrective action as required.
Ability to use MS Office applications.
Strong interpersonal communication and collaboration skills.
Effective listening and strong facilitation skills to deliver information effectively in a variety of settings including oneonone team meetings and presentations.
Ability to engage in regular and frequent travel to meet with community groups primary health care professionals and other health and social services is required.
Regular attendance at work is required.
- We have a mandatory COVID19 vaccination policy. As a condition of employment all employees are required to submit proof of COVID19 vaccination status prior to start date.
What would give you the edge
- Ability to speak French or another second language
What do we offer
We know wellness is supported with worklife balance.In an inclusive culture committed to support your passion for continuouslearning growth and innovation we offer:
- Attractive comprehensive compensation packages and benefits
- Membership in a world class defined benefit pension plan
Who are we
We are Ontario Health atHome ready to serve every person in Ontario.We partner with patients and caregivers family physicians hospitals longterm care and retirement homes service providers and Ontario Health Teams to deliver responsive accessible integrated patientcentered care.
Why join us
If youre interestedin driving excellence in care and service delivery and seeking an unparalleled opportunity to lead and learn partner and connect care and be cared for this is your home.
Equity Inclusion Diversity and AntiRacism Commitment
Ontario Health atHome is committed to a culture of equity inclusion diversity and antiracism. We are committed to attracting engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Employment Type
Unclear
