Automotive Acquisition Specialist
Automotive Acquisition Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Service to Sales / Vehicle Acquisition Specialist. This role bridges the gap between our Service and Sales Departments identifying opportunities to acquire vehicles from customers visiting our Service Department. The successful candidate will work closely with both departments to ensure a seamless customer experience and will be supported with training and coaching.
Benefits:
- Competitive Compensation Targeted Bonus Pay
MondayFriday 7:00 AM 4:00 PM schedule
Opportunities for career growth and advancement
Paid Vacation and Sick Time
Ongoing Training and Support
Employee discounts on products and services
Key Responsibilities:
Contact customers with upcoming service appointments via email text and phone using Mastermind.
Reach out to customers from our loyalty program using Mastermind (email text and phone).
Maintain communication with responses generated from Mastermind email campaigns.
Prepare Green Folder with upgrade options and place it in customer vehicles while they are being serviced.
Offer complimentary appraisals to customers while they wait in the service lounge.
Work collaboratively with the Sales Department to ensure smooth transition of leads to sales representatives.
Stay informed about current product offerings to effectively communicate potential upgrades to customers.
Maintain accurate customer records in Mastermind/Vin Solutions and a separate log to track leads followups and conversions from service to sales.
Ensure a positive experience for customers as they transition from service to sales.
Complete available training such as Mastermind University Vin Solutions and productspecific courses.
Assist with snow removal or other lot duties as needed.
Attend and participate in Mastermind meetings.
Qualifications & Skills:
Excellent communication and customer service skills.
Ability to work collaboratively across departments.
Organized and detailoriented with strong followup skills.
Familiarity with Mastermind and Vin Solutions (or ability to quickly learn).
Positive teamfocused attitude.
Rowe Ford Sales is a wellestablished automotive dealership located in Westbrook Maine. We pride ourselves on providing topnotch customer service and quality repairs to our clients. Join our team and be part of a dynamic work environment that values professionalism and teamwork.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
