Event Services Coordinator
Event Services Coordinator
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Job Description
Job Title: Guest Services Coordinator
Department: Guest Services
Reports To: Director of Events
FLSA Status: Parttime Hourly/ NonExempt
Pay Rate: $25.75 Hourly
SUMMARY:
ASM Global/SMG/accesso ShoWare Center the leader in privately managed public assembly facilities has an immediate opening for parttime Event Services Coordinator at the accesso ShoWare Center in Kent Washington. This position is responsible for the logistics coordination staffing and of various events at the facility.
MAJOR RESPONSIBILITIES:
- Assist with the planning and servicing of events through all stages of the event lifecycle
- Assist with staffing requirements and develop schedules for the proper of the event
- Prepare and distribute all necessary event documentation
- Check public areas for correct seating setup safety hazards and equipment setup prior to doors opening
- Manage the checkout distribution and return of uniforms radios ticket scanners and any other facilityowned equipment
- Respond to any guest escalation incidents including but not limited to injuries ejections and illnesses with a positive attitude and demeanor
- Ensure event standards and procedures are followed with regards to tickets entry conduct etc.
- Assist with the training of new event staff
- Log and track all required information on appropriate forms including but not limited to incident reports lost and found log staffing sheets
- Help to prepare event cost estimates and compile hours for event staff
- Assist in event advancement and venue preparation regarding rentals outside agencies hospitality needs etc.
- Create event diagrams data sheets and forms
- All other duties and responsibilities as assigned
QUALIFICATIONS:
- Bachelors degree from an accredited fouryear college or university and two 2 years related event experience and/or training; or an equivalent combination of education and experience is recommended
- Must be able to work nights weekends and holidays as well as during normal business hours
- Knowledge of event planning venue logistics and crowd management procedures desirable
- Must be able to stand walk and climb stairs for duration of the event shift
- May be exposed to adverse weather conditions
- Proficient with Microsoft Office Suite (Word Outlook and Excel) and Google Suite (Sheets Forms)
- Must be able to multitask and work well under pressure in a fastpaced environment
- Ability to organize and prioritize work to meet deadlines while working independently
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Remain flexible and professional and exercise proper action during high tension and stressful situations
Employees are eligible to join our 401K after 1 year and 100 hours of service. Holidays worked are paid at time and a half. Sick Time is accrued at 1 hour for every 30 worked and can be used in 2hour increments or more. Employees (and family) will be eligible for Medical Dental & Vision benefits when completing 1560 hours in a 365day time frame.
TO APPLY:
Applications can be found at apply online or printable version available at that need reasonable accommodations to complete the application process may contactfor assistance.
Kate Anderson Human Resources Manager
accesso ShoWare Center
625 W. James St.
Kent WA 98032
Fax:
ASM Global/SMG/accesso ShoWare Center are an Equal Opportunity Employer/Affirmative Action employer and encourages Women Minorities Individuals with Disabilities and protected Veterans to apply.
Required Experience:
IC
Employment Type
Part-Time
