Pre-Sales Solution Engineer

LearnUpon is looking for a PreSales Solution Engineer to join our team. This is a hybrid role working 4 days per week from LearnUpons London office.

LearnUpon LMS helps organizations train their employees partners and customers. Businesses can manage track and achieve their unique learning goals all through a single powerful solution.

With offices in Dublin (our HQ) Belgrade Philadelphia Salt Lake City and Sydney we are a global team with lots of diverse cultures backgrounds and experiences that puts our customers experience at the heart of everything we do. Our culture fosters an open collaborative and supportive environment where our accomplishments are celebrated and encouraged. Were always striving for the best solution (not the easy one). Were proud of our success and were humble and hungry to achieve more.

About the Team

Our Sales & Pre Sales Engineering teams are growing at tremendous pace. We have an amazing opportunity for a PreSales Solution Engineer with a proven track record of helping Sales teams win large strategic enterprise customers to join us during our rapid growth to further develop their career and grow the business.

Our teams success derives from supporting each other (having each others back) delivering consistency in our daily activity and striving for the best possible solution that will make a real difference to our customers. We are looking for someone who thrives as part of a team has great communication skills a strong desire to deliver their best day in day out and can provide an exceptional presales technical experience to our most complex customers. Although we have a robust onboarding programme in place we expect you to be a self learner and to be hungry to develop your knowledge of the LearnUpon platform.

What will I be doing

• Become an expert in the LearnUpon platform our product integrations & the Learning Management System space for solutioning for medium and large Enterprises.
• Practice excellent product discovery to uncover current pains and their priority for customer.
• Use indepth product knowledge and technical expertise to build impactful solutions that solve customer pains and deliver value by supporting business goals.
• Lead on product presentations demonstrations proof of concepts and ongoing technical consultation to gain the product yes.
• Proactively build out technical diagrams and pocs/workflows leveraging API & Webhook guides along with other technical documentation and tools e.g: Potential integrations between LearnUpon and other 3rd party systems.
• Support the business in maintaining competitive product intel and positioning the Learnupon solution in competitive deals.
• Proven experienced in team selling environments with account executives sales managers senior executives and comfortable leading with techniques like value selling and selling to solve customer pains.
• Act as a thought leader for new or emerging product solutions from LearnUpon.
• Work collaboratively with Product Management Marketing and Engineering during the development launch and continuing refinement of LearnUpons products.
• Collaborate with passion and energy in a fun & fast paced environment.

What skills do I need

• 1 years Presales experience in a SaaS/Cloud environment selling enterprise software to business users & executives at large enterprise organizations.
• Proven track record of delivering technical solutions leveraging APIs webhooks and using workflow tools like Make Zapier etc.
• Outstanding technofunctional capabilities comfortable owning the technical sell on Mid Market and Enterprise opportunities with the sales team.
• Strong experience of building proof of concepts or custom demonstrations showcasing use case specific solutions & the business value that technology can render for identified pain points.
• Good knowledge of other Sales tech stack apps e.g. Salesforce Hubspot MS Dynamics IDP SAML SSO Providers OIDC Workday ADP.
• Self starter who is motivated and proactive to seek information to fill knowledge gaps and who manages their time effectively and prioritizes whats important.
• Excellent customer facing and relationship building skills.
• Business value focused mindset to uncover prospects business challenges and develop solutions to solve them. Demonstrate value from Admin to Executive level.
• Ability to explain and resolve complex technical aspects of SaaS software including communicating with technical audiences on security and privacy.
• Excellent team player with cross functional collaboration experience.
• Excellent verbal and written communication skills as well as active listening.
• Operates with integrity and respect in everything they do.

Dont worry if you dont tick every box in order to apply were always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Previous experience in eLearning HCM or Digital Saas technologies is highly valued.
• Experience in HTML CSS JavaScript SQL is very good to have but not a mandatory requirement.
• Experience with embedded systems iframes and web components .
• Experience of working within a company that has scaled ARR to >$100M.
• Ability to travel for prospect and client meetings.

Why work with us

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days Paid Time Off 1 annual company wellness day off.
• Work in a fun and supportive environment with regular team events.
• Excellent career progression take LearnUpon where you think it can go.

What is the Hiring Process

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to an initial a 30minute call with our Talent team.
• Successful candidates will then be invited to an interview with our Head of Sales Engineering.
• If successful candidates will be invited to deliver a 1hour taskbased panel presentation to demonstrate their practical skills.
• Finally candidates will have a short interview with our CEO.
• Finally successful candidates will be contacted with an offer to join our team!

LearnUpon is an Equal Opportunities Employer.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender marital status family status age disability sexual orientation race religion membership of the Traveller community or any other legally protected status.

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