Security Operations Center Officer
Security Operations Center Officer
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Job Description
The Eugene Water & Electric Board (EWEB) is seeking a qualified Security Operations Center Officer who is excited to join a high performing and dedicated team. An EWEB Security Operations Center Officer will employ security strategies and procedures aligned with service level agreements policies standards and operating procedures that promote a secure work environment. Responsibilities include protecting utility infrastructure and resources from threats using digital video management physical access control systems and intaking and dispatching security calls for service. Routine contact with the public will require employing proactive prevention and outreach strategies utilizing communityoriented service and problemsolving techniques. This is an unarmed position with an overall goal of maintaining excellent working conditions by keeping our facilities safe and problemfree. This recruitment will close on April 18th. Interested individuals are encouraged to apply promptly.
Physical Security Officers at EWEB will also:
- Employ problemoriented security strategies procedures and research methods to include data gathering organizing and reporting. This includes analyzing threats and envisioning potential or real time impact to utility operations with the ability to develop or implement quick responses or mitigation strategies.
- Detect analyze and alert others of any incidents which may impact employees property reliability or resiliency of the utility. These may range from extreme weather conditions technical failures civil unrest crime terror and personnel issues.
- Simultaneously monitor multiple streams of security information including emails phone calls alarms camera systems access control technologies; and various intelligence sources opensource media and inhouse tools to provide support to customers.
- Immediately dispatch patrol officers to security related incidents calls for service emergency situations community concerns and complaints or to assist other agencies.
- Provides operational support at major incidents special events and outages or other community emergency conditions. Physical Security Officers may be required to work extra hours during emergency situations.
And have the ability to:
- Display original thinking and creativity meet challenges with resourcefulness generate suggestions for improving work and develop innovative approaches to complex problems.
- Operate electronic access control systems; digital video management systems; and radios and other communication systems and devices.
- Stay up to date on laws policies procedures and strategies that promote effective local state or national security operations for the protection of people data property and institutions.
Please note: The application for this posting includes supplemental questions. Your responses will be scored and used to determine if you will proceed to the next step of the selection process. Please provided detailed answers to each question. Responses of see resume or similar will be scored as incomplete.
COMPENSATION & BENEFITS
The starting hourly wage for this position is $25.63 $30.88 commensurate with the selected candidates knowledge skills education and experience as relates to the position.
EWEB values total worker health both at work and at home and provides a robust compensation & benefits package Read more about our benefits.
QUALIFICATIONS & REQUIREMENTS
Equivalency: EWEB will consider an equivalent combination of relevant education and experience when reviewing applications. Candidates who do not meet all of the minimum qualifications but whose application materials demonstrate the necessary knowledge skills and abilities to be successful in the position are encouraged to apply.
Minimum Qualifications
- One year of experience as a certified and licensed Oregon Department of Public Safety Standards and Training (DPSST) Security Officer.
- High School diploma or equivalent education.
- Oregon DPSST Unarmed Security Officer certification or the ability to obtain it within 120 days of hire (at EWEB expense).
Recommended Education Experience Training & Certifications
- ASIS PSP dispatch code enforcement criminal justice social services or related disciplines.
Oregon drivers license required: Yes or the ability to obtain one within 30 days of hire.
Postoffer background check required: Yes
Postoffer drug test required: Yes
Postoffer physical/functional test required: Yes
Please Note: Applicants must be authorized to work for any employer in the United States. EWEB is unable to sponsor or take over sponsorship of an employment Visa at this time.
WORK LOCATION
Work is performed onsite at various EWEB locations.
WORK SCHEDULE
Fulltime 40 hours a week. Shift: Swing shift 3pm11pm) schedule may vary. Occasional unscheduled work to support emergency conditions/contingencies and responses.
WHY EWEB
EWEB offers employees a progressive work culture devoted to providing excellent public service. Our employees work in a fastpaced environment where creativity innovation involvement teamwork and professional development are supported and encouraged. We are committed to providing a work environment conducive to the safety health and wellbeing of our workforce and offer great benefits including but not limited to health care vacation and sick leave pension holidays and an employee credit union. We consistently rank as one of the healthiest employers in Oregon!
EWEB is Oregons largest customerowned utility. We provide water and electricity to the Eugene community as well as parts of east Springfield and the McKenzie River valley area.As a public utility we do not operate to earn a profit or to serve the investment needs of stockholders. Instead EWEB is chartered by the City of Eugene to serve the interests of its citizens. We are owned by the people of Eugene and its our job to provide reliable affordable water and electricity for our customers.
Our core values:
- SAFE: We value the safety physical and psychological wellness of our workforce and the public the security and integrity of cyber assets and data and the protection of our customers assets.
- RELIABLE: We value the ongoing continuous ondemand delivery of drinking water and electricity and the dependability of our response to our customers.
- AFFORDABLE: We value and respect our customerowners financial resources by making wise investments and controlling costs and rates.
- ENVIRONMENTAL: We value the prudent and sustainable stewardship of the environment and natural resources including preserving our watershed and our role in reducing the greenhouse gases (GHGs) contributing to Climate Change.
- COMMUNITY/CULTURE: We value a culture of intentional actions and outcomes continuous improvement diverse perspectives that is trustworthy respectful equitable and inclusive to employees and community members. We are dedicated to our public service professions local governance and commitment to serve our community honestly and with integrity.
EQUAL EMPLOYMENT OPPORTUNITY
EWEB takes pride in our commitment to diversity and inclusion among our employees. We embrace and value differences of culture education experience physical ability and unique perspectives in our workplace. We invite applications from qualified candidates who share our commitment to diversity. Attracting retaining and advancing talent from all sources strengthens our bond with the multifaceted community we serve.
TOBACCO SMOKE AND VAPOR FREE CAMPUS POLICY
EWEB fosters an environment promoting good health for both employees and the public. We want to enhance the quality of air appearance and employee health in and around EWEB facilities and equipment. Employees contractors volunteers and visitors may not use distribute or sell tobacco while participating in EWEB functions on EWEB property or while performing rightofway tasks.
Note: This job posting is intended to represent key areas of responsibility. It is not meant to be all inclusive and does not prescribe or restrict the work that may be assigned.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
