Education Services Practice Director - India
Education Services Practice Director - India
Posted on :
06-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
Veeva Education Services designs and delivers training and certification programs that drive the successful implementation administration and adoption of Veeva products. Serving customers partners and employees our mission is to build a competent ecosystem of Veeva users worldwide. We are seeking an experienced leader to drive the growth and effectiveness of our Education Services practice in India. This role is critical to scaling our training offerings to meet the needs of a rapidly expanding market. You will oversee a distributed team of technical instructors ensuring their success in delivering highquality learning experiences while achieving key business metrics.
The successful candidate is a selfdirected servant leader with a demonstrated work ethic and high levels of productivity. You are equally adept at developing people and running a business with proven expertise in managing profitable training P&L (budgeting forecasting and expense management). You bring strong analytical skills to assess delivery team contributions through process metrics and planning and you excel at creating development programs that deepen realworld skills and knowledge. As a coach and mentor you guide the instructor team in adopting new methods and tools to deliver innovative training services.
With a commitment to aboveandbeyond customer satisfaction you thrive in creating productive crossdepartmental and crossgeographical partnerships that drive business success. Your ability to balance strategic thinking with handson will be critical to scaling operations and achieving results in this highimpact role.
What Youll Do
- Serve as the regional Education Services Ambassador building a strong network of Veevans customers and partners in India and translating their learning needs into actionable plans.
- Hire and onboard six additional instructors to grow the team from 3 to 9 implementing a program to make new hires billable within three months.
- Manage and mentor the training team fostering a highperformance collaborative culture while providing professional development opportunities to advance the skills and knowledge of the instructor team.
- Operationalize training in India to meet the scheduling pricing and delivery modalities best suited to the region; align innovations and share best practices globally.
- Collaborate with Asia Professional Services Alliances and Sales teams to schedule classes that accelerate customer timetovalue of Veeva products.
- Assess and potentially implement an inregion Authorized Instructor program to scale delivery of Vault Platform and Vault CRM classes through partnerships.
- Establish and manage capacity planning forecasting and performance metrics to ensure efficient resource allocation and achievement of business goals.
- Educate Veeva customers partners and internal teams on education program offerings and support business development efforts by showcasing program value.
- Regularly report progress to senior management highlighting successes risks and opportunities for improvement.
Requirements
- 8 years of experience managing the strategic sale and professional delivery of education services to customers and partners in a forprofit training services organization (not L&D or Sales Training).
- Proven track record of fiscal responsibility in attaining annual sales and revenue targets exceeding USD $1M.
- 5 years of experience managing people across a remotely distributed workforce with the ability to lead and develop a team of 12.
- Demonstrated ability to apply critical thinking to managing the sale of inregion learning plans resource planning class scheduling and revenue reporting of a training business.
- Outstanding verbal and written communication skills with the ability to articulate ideas effectively clearly and concisely to all levels of the organization including senior management.
- Proven ability to establish strong relationships with extended Education Services teams and other departments such as Sales and Professional Services.
- A background in life sciences is a plus but not required.
- Based in Mumbai Hyderabad or able to travel every other month to a Veeva office customer site or partner office for relationship building in the first 1224 months.
- Bachelors degree or equivalent work experience required.
Nice to Have
- Experience as a technical instructor
#LIRemote
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
