Who we are
Our Hotels
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference
Hotel
Hotel BelAir
Division & Department
Rooms Guest Relations
Job Title
Rooms Manager in Training (Ultimate Leader Program Trainee)
Contract Type
Fixedterm
Contract Duration
12 months
Status
Full time
Position Overview
Our ManagersInTraining are the visionary future leaders of our hotel! Our ManagersInTraining deliver the highest quality of service by continually promoting and selling the hotel amenities and services at every opportunity and enlivening our Vision Values & Mission. Though skillfully trained they never lose sight of their ultimate reasonability to create lifelong memories for our guests.
What youll get
Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position this will mean the following benefit package.
- Medical Benefits
- Pension/401k Plan
- Sick Time
- Free Meals on Duty
- Hotel Benefits
- Complimentary stays with breakfast included in all 9 Dorchester Collection hotels stay once a year at each hotel!
- 50 off at bars and restaurants within all of our Dorchester Collection hotels
As a Rooms Manager in Training your compensation will be $28.12 hourly.
What youll do
A day in the life of our ManagersInTraining it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our ManagersInTraining accomplish would be lengthy but the list below is essential to know.
- Our ManagersInTraining are entrusted with comprehension of structure roles and responsibilities within the departments they are leading knowledge and understanding of departmental operating standards during their day. This will include daily demonstration of competency in creating departmental schedules managing payroll reporting and forecasting operational requirements to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving dietary restrictions while dining in the restaurants or a specific room preferences and even special occasions. Most of these requests are fulfilled by our ManagersInTraining.
- Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our ManagersInTraining are relied upon to report these and work with several other positions to correct.
- Communication is what keeps our departments running perfectly. Our ManagersInTraining must communicate with other departments and extended hotel team in order to ensure the alignment remains.
- The ultimate goal is for our ManagersInTraining to deliver exceptional guest service and work independently.
The items shared are essential. However to ensure consistency our ManagersInTraining are provided with specifics on how we care for their department and our hotel. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend stoop crouch and use hand finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.
Due to the nature of the hospitality industry employees are required to work varying schedules including weekends and holidays to accommodate the business and demands of the hotel.
What youll bring
- Youll bring your unique personality and passion to the role and the team.
- All of our employees are ambassadors of our Vision Values and culture. Our ManagersInTraining do this with all they do.
- English is the primary language used in our hotel. Our ManagersInTraining must feel comfortable communicating in this language.
- Must currently possess authorization to work in the United States on a fulltime basis.
- Our ManagersInTraining must provide their own housing and transportation to and from work.
- Attention to detail is critical for this role.
- We pride in nurturing an environment where Working Together is a must. Our ManagersInTraining are our biggest champions of this.
- Our hotels operate nonstop this require flexibility from everyone on the team.
- Previous knowledge and experience with computer software programs: Word Excel PowerPoint and Outlook.
- Our ManagersInTraining must have a completed degree one of the following areas within one year of program: hospitality human resources sales & marketing food & beverage business administration.
- Must be at least 21 years of age prior to the program start date.
Job Location
USA
Location
701 Stone Canyon Road90077 Los Angeles
Candidate criteria
Required languages
English (Fluent)
Required Experience:
Manager