Software QA Lead Remote

ECP is a marketleading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6500 communities around the world. Were looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

Senior living is deeply underpenetrated with software and ECP is one of the industrys largest and fastestgrowing software companies. Our mission is to build worldclass software that improves the quality of life for seniors and improves clinical business compliance and operational performance for our customers.

The QA Lead role is essential to our companys product development and release process. We are looking for someone thorough and observant with an eye for detail. They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers. The goal is to help preserve our reputation by ensuring that our products and services can drive sustainable growth.

We want to meet you if you enjoy leading a team identifying bugs and improving quality processes across software solutions.

While our headquarters is based in Wisconsin we are open to remote candidates within the U.S.

• Lead the QA team on quality metrics and testing strategies for assigned projects explaining each team members role and overseeing their work

• Understand customer needs and requirements to develop effective quality control processes

• Devise and review specifications for products or processes

• Create detailed comprehensive and wellstructured test plans and test cases

• Design develop and execute automated tests using Selenium Playwright and other testing tools

• Define testing standards and strategies establish formal QA processes and establish and track metrics

• Review requirements specifications and technical design documents to provide timely and meaningful feedback

• Identify record and document bugs in Jira and Xray

• Collaborate with development and product teams to ensure timely releases of quality software

• Manage development triage process for product bugs entered by the support team

• Monitor debugging process results

• Investigate the causes of nonconforming software and train users to implement solutions

• Stay uptodate with new testing tools and test strategies including suggesting tools for improving and upgrading automation capability

• Ensure the team is following compliance and security best practices specifically adhering to HIPAA regulations

• Bachelors degree in Computer Science or related field preferred

• 5 years of experience in software testing and quality assurance

• 2 years experience leading a QA team
• Has developed and implemented CI/CD testing in multiple projects

• Extensive knowledge of manual testing methodologies
• Extensive use of automation testing tools (e.g. Selenium Playwright)

• Experience in writing clear concise and comprehensive test plans and test cases

• Handson experience with both white box and black box testing

• Experience working in an Agile/Scrum development process

• Experience with performance and/or security testing is a plus

• Experience mentoring or training team members required