Account Manager Tech Home and Garden
Account Manager Tech Home and Garden
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Job Description
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Technology/ Home & Garden Account Manager (Hard Goods UK Seller Development)
Location:Hotham House Richmond (Hybrid)
Department: Seller Development
About the Role and team
You will work with strategically important brands and sellers within Technology and Home and Garden to grow the business and improve customer satisfaction. This role reports into the Hard Goods Lead and you will work alongside another account managers.
What You Will Accomplish
Lead and develop the relationship with key brands and sellers
Support sellers to achieve toprated seller standards and customer satisfaction such as improving fulfilment and customer service
Influence sellers to run promotions or participate in coupons
Support sellers to optimise their listings and close range gaps
Collaborate to improve availability for key products
Increase visibility of your sellers products applying best practice of advertising and securing secondary space such as: homepage Daily Deals events pages CRM and potentially PR
In some instances negotiate and deliver annual contracts to improve eBay shoppers experience and grow GMV
Collaborate with brands to increase awareness and improve our customers experience
What You Will Bring
Previously worked within the online or retail environment preferably with experience within Technology or Home and Garden
Able to work tactically to drive & respond to business performance
Comfortable working with data to make business decisions
Comfortable presenting internally and externally
General proficiency with tools systems and procedures required to accomplish the job especially Google Workspace
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#LIHybrid
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected status.If you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
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Required Experience:
Manager
Employment Type
Full-Time
