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You will be updated with latest job alerts via emailAbout the team
Turos claims team is dedicated to providing seamless support for guests and hosts by ensuring a fair and efficient claims process. We handle claims with expertise and care offering clear guidance and timely resolutions. Through proactive assistance and strategic insights we help maintain trust and reliability on the Turo platform empowering users to navigate claims with confidence.
We are looking for a customer focused Summer Student Claims Associate to join our team in Toronto. We will train you on the claims process and how to review and assess damage claims filed by Turo hosts and guests. This is an exciting opportunity to join a terrific team with a highenergy work environment. You will make an impact on a challenging part of the business as we expand to new provinces across Canada. If you are looking to make a real impact on a business come join our team!
What you will do
Deliver an empathetic bestinclass claims experience to Turo hosts and guests
Coordinate claims processing with Turos third party vendors
Actively contribute to continuous improvement in Turos processes for claims handling strive to make Turos organization a leader in customer service and cost management
Be an active contributor to Turos claims department and a revolutionary culture pioneer
Your profile
Second or thirdyear university students from all academic backgrounds who are interested in gaining handson experience in the claims and the peertopeer car sharing marketplace as well as developing their professional skills
Experience in customerfacing communication multitasking and strong time management skills
Ability to prioritize and organize daily tasks as assigned
Excellent followthrough attention to detail and with minimal need for supervision
Must be a team player with positive attitude high energy high integrity strong work ethic enthusiasm sense of humour and a commitment to the mission
Reside in the Toronto Ontario Canada area. We are currently in a hybrid work environment.
Bonus if you have
Eagerness for success and growth
Proficiency with technology: Google Docs MS Office internet mobile systems. Mac expertise is a plus.
Fluency in French
Schedule Monday to Friday 9:00 AM5:00 PM
Training will be in office for the first 5 weeks
Enjoy the flexibility of working from home on Mondays and Fridays upon completing training.
The Toronto base pay for this fulltime position is $22 an hour. In general our ranges reflect the marketbased target for new hire salaries based on the level and location of the role. Within the range individual pay is determined by objective factors assessed during the application and interview process such as jobrelated skills experience and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
#LIEG1
Competitive salary equity benefits and perks for all fulltime employees
Employerpaid medical dental and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays volunteer time off and parental leave
For those who are in the office fulltime or hybrid we have inoffice lunch office snacks and fun activities
We are committed to building a diverse team. If you are from a background thats underrepresented in tech wed love to meet you.
Aside from an award winning work environment and the opportunity to be part of the worlds largest car sharing marketplace we are also growing the team quickly join us! Even if you dont meet every qualification we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is the worlds largest car sharing marketplace where you can book the perfect car for wherever youre going from a vibrant community of trusted hosts across the US UK Canada Australia and France. Whether youre flying in from afar or looking for a car down the street searching for a rugged truck or something smooth and swanky Turo puts you in the drivers seat of an extraordinary selection of cars shared by local hosts.
Discover Turo at https://turo the App Store and Google Play and check out our blog Field Notes.
Read more about the Turo culture according to Turo CEO Andre Haddad.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal EVerify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
We welcome candidates with physical mental and/or neurological disabilities. If you require assistance applying for an open position or need accommodation during the recruiting process due to a disability please submit a request to People Operations by emailing
Required Experience:
IC
Full-Time