Room Attendant
Room Attendant
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Harrell. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job reference: 000299
Salary: $14.50
Department: Housekeeping & Laundry
Location: AC Hotel Waco Downtown 600 Mary Ave Waco TX 76701
Division: Harrell Hospitality
Hours Per Week: 40
Job Description
Room Attendant
Help us put the AC in Waco by joining the AC Hotel by Marriott Waco Family!
We Harrell Hospitality are looking for a dedicated and committed Room Attendant. You will play a key role in leading our team to exceed guest expectations and support propertywide initiatives.
What will you do
The Housekeeping Room Attendant is responsible for ensuring guests feel comfortable and at home from the moment they enter their room contributing to their overall satisfaction and encouraging repeat visits. The key responsibilities include:
Guest Service & Satisfaction: Respond promptly to guest requests for items such as irons safety instructions amenities or information ensuring a high level of guest satisfaction.
Room Cleaning: Clean guest rooms and assigned areas daily including making beds with fresh linen dusting furniture cleaning bathrooms and wiping down surfaces. Ensure cleanliness and freshness by following companyapproved cleaning procedures.
Housekeeping Operations: Stock housekeeping carts with necessary supplies such as toiletries coffee amenities and water bottles. Collect soiled linens trash and inroom dining trays.
Adherence to Standards: Follow all hotel policies procedures and service standards ensuring the proper use and maintenance of housekeeping equipment and supplies.
Safety & Security: Ensure the safety of both guests and associates by providing guidance during emergencies and reporting suspicious activities or hazardous conditions. Turn in any lost items to the Lost & Found department promptly.
Collaboration & Support: Assist other housekeeping staff when needed including Housekeeping Attendants and complete additional tasks as assigned by management.
About you:
Experience As an ideal candidate You will have:
Ability to learn and apply training on cleaning chemicals safety procedures and equipment use.
Physical capability to lift up to 50 lbs push and pull heavy carts and stand or bend for extended periods.
Ability to complete a minimum of 13 rooms per day meeting quality and time standards.
A minimum of 6 months previous experience as a Room Attendant preferred.
CPR and Frist Aide training preferred.
Given that our guests visit our hotels from all regions of the world additional/multilingual ability is preferred to provide a personalized experience to our guests.
Due to the nature of the hospitality industry you may be required to work nights weekends and holidays as well as overtime based on business needs.
Any combination of education and experience that provides the required knowledge skills and abilities.
About Us:
In AC Hotels view attention to detail is the greatest form of generosity that can be offered to guests. AC Hotels is a stylish edited experience that evokes harmony for the modern traveler. Associates called Family Members are able to thrive in a sleek environment and focus on what matters most to each other and guests.
Just steps away from the Silos and minutes from Baylor University the AC Hotel Waco Downtown features 182 guestrooms approximately 15000 sq. ft. of Meeting & Event space. We are searching for a dynamic hospitality professional to join our team.
Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. Click the Apply button to get started.
We are an equalopportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.
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Employment Type
Full-Time
