Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads.
Key job responsibilities
* Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives
* Work oneonone with research participants by moderating and assisting them through the research process to ensure research objectives are met
* Support daytoday operations of collection projects including reporting moderating etc
* Own defined tasks within projects focused on improving parts of the data collection processes
* Deliver high quality work under tight deadlines
* Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes
* Support several projects at one time and accept reprioritization as required
* Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed
* Work indoor/outdoor 45 days per week in the field traveling to multiple sites within 50 miles (this is not a work from home role)
* Lift up to 30lbs when needed
Knowledge of Microsoft Office products and applications
High School Diploma/GED
1 or more years of experience in customer service teaching coaching or related field
Experience in customer service
Experience using MS Office Outlook Excel
Excellent communication strong organizational skills and very detailedoriented
Comfortable working in a fast paced highly collaborative dynamic work environment
A good sense of humor a positive attitude and great team work skills
Reliable transportation
Bachelors Degree
Experience in research or data collection
Experience using Confluence Quip Jira Salesforce
Endtoend handson experience with aspects of data collections (recruiting moderation reporting)
Ability to multitask effectively
Experience moderating a 1:1 session with users independently in the field
Experience moderating sessions with users of different age and demographics is a big plus
Consumer electronic research experience
Experience working in a corporate environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31200/year in our lowest geographic market up to $51400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit https://www.aboutamazon/workplace/employeebenefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.