Patient Service Representative - Powhatan Medical Associates
Patient Service Representative - Powhatan Medical Associates
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)JOB SUMMARY:
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral patient registration verifying demographics obtaining insurance cards and identification and updating medical records accurately and efficiently. In addition the Patient Services Representative responsibilities will include scheduling appointments transcribing orders explaining financial options to patients and updating medical records accurately and efficiently.
ESSENTIAL FUNCTIONS:
- Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
- Process admission paperwork and basic insurance verification ensuring accurate patient identity for hospital billing systems
- Ability to answer internal and external calls in a friendly and helpful manner
- Must possess the ability to troubleshoot and resolve problems promptly
- Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
- Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
- Other duties as assigned
EDUCATION:
- High School Degree or GED
EXPERIENCE:
- Prior experience in the healthcare field or a related area is preferred but not required
- Knowledge of medical terminology preferred but not required
- Knowledge in Microsoft Office Cadence and Connect care preferred but not required
SKILLS & ABILITIES:
- Possesses problemsolving skills basic computer skills 40 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Basic math skills
Bon Secours is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
FPPowhatan Medical Associates Provider BasedIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Employment Type
Full-Time
