Customer Service Officer Trainee
Customer Service Officer Trainee
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Salary Not Disclosed
1 Vacancy
Job Description
About the Y
The Y Geelong is a forpurpose not for profit community organisation celebrating over 70 years of servicing the community across recreation camping youth and childrensservices.
About the job
This Sport and Recreation Leader traineeship is an 18 month position averaging 34 Hours per week and will operate from multiple areas of the business working with the gymnastics program multi sports program customer service and assist the Centre Director.
The trainee will be trained in the following areas: cash handling Eftpos transactions the current point of sale software telephone operation program bookings and memberships caf customer service office administration marketing coaching skills and facility bookings.
The Sport and Recreation Leader Trainee will possess excellent customer service skills with an enthusiastic attitude good organisational skills and enjoy working in a serviceorientated role.
If you are passionate about customer service sports and delivering topnotch customer service and want to join a dynamic team as a Customer Service Trainee apply today!
The successful candidate will be provided the following certificate training within the traineeship:
- Certificate III in Business Administration
- First Aid HLTAID012 and CPR
- Do Food Safely
- Allergens Training
Benefits and perks
Safeguarding Children Culture
Flexible work arrangements
Employee AssistanceProgram
Employee access to Y services and discounts
Ongoing Training and Career Development
Staff Immunisation Program
Attractive family and volunteer leave entitlements
Supportive management team
Staff Awards and Social Functions
Safeguarding Children and Young People Requirements
At the Y we are committed to empowering all Children and Young People to feel safe and be safe at the Y in their families and in their communities. As such we ensure that all of our candidates are appropriately screened (including police checks) to make sure that the right people are in the right roles. To learn more about our screening processes click here to view our Safeguarding Children and Young People Policy:Safeguarding Resources : YMCA Empowering young people
The Y Geelong Board and Management are committed to the safety and wellbeingof children and young people in accordance with our Safeguarding Children andYoung People framework. All applicants must undergo satisfactory screening prior tocommencement including but not limited to:
a national criminal history check;
an international criminal history checks where applicants have worked overseas;
holding or obtaining a valid Working with Children Card;
Three reference checks.
The successfully appointed applicant will be required to adhere to the SafeguardingChildren and Young People policies and practices which include; safeguarding childrenand young people induction annual SCYP training programs & committing to upholdingthe safety and wellbeing of children and young people throughout terms of employment.
For more information
Required Experience:
Junior IC
Employment Type
Full-Time
