Clinical Education Quality Coordinator AMG

The Clinical Education and Quality Coordinator is responsible for coordinating planning executing evaluating and providing education activities and orientation programs to clinical staff and management of the Augusta Medical Group quality program. Education planning will be in collaboration with the Professional Practice & Development team. Responsible for all related quality data collection analysis and monitoring of programmatic and clinical goals. Updates and facilitates clinical competencies policies and procedures and special projects as assigned. Leads AMG Shared Governance Council. Serves as a resource to leadership staff and preceptors in the areas of clinical process clinical knowledge and skills. Reports to the Chief Operating Officer of AMG and indirectly to the Director for Professional Practice & Development.

Education requirement:

• B.S.N. Required
• MSN or Masters Degree in related field Preferred

Licensure/Certification:

• Current and valid Registered nurse license in the Commonwealth of Virginia or from a state that is part of a Compact agreement with Virginia or other certification in direct patient care.
• Certified Professional in Healthcare Quality (CPHQ) Preferred

Experience:

• Minimum of 3 years recent experience as a practicing clinician or adult educator.
• Minimum 1 year medical group experience.
• Quality management experience Preferred

Competencies Knowledge Skills and Abilities:

• Able to communicate well with customers (employees volunteers MDs and their personnel managers peers community groups and individuals) both verbally and in writing: able to hear normal conversational tones and read normal print.
• Able to speak clearly and fluently in English.
• Demonstrated clinical expertise in clinical practice and knowledge of adult learning principles.
• Demonstrated interest in professional organizations and other sources of career and knowledge development.
• Demonstrated ability to effectively work with individuals and groups.
• Demonstrated selfdirection creativity intellectual curiosity and accountability.

Essential Job Duties:

• Committed to the continued development of Augusta Health Able to mentor and support clinical providers across their individual professional development and goals.
  • Mentors staff and provides education and support for the mentorship program
  • Establishes programs to promote the advancement of professional development
  • Provides leadership education guidance and support for Shared Governance Council Clinical Nurse Educators and members of the Leadership Team regarding clinical professional development programs and initiatives
  • Oversees all education for the medical group to support the application of evidencebased practice and utilizes innovative strategies to build culture of excellence with reliable care
• Quality Management and Performance Improvement Activities
  • Manages and coordinates all AMGrelated quality activities
  • Serves as coordinator and liaison for Quality Improvement and Peer Review (QIPR) Committee.
  • Proactively identifies areas of clinical risk and coordinates appropriate response plans.
  • Serve as point person for all accreditation surveys.
  • Coordinates and facilitates any subcommittees or special project meetings applicable to required accreditation standard requirements.
  • Provides support and organizational services to all Augusta Health accreditation committees.
  • As appropriate performs medical record review and data collection for assigned patient populations and/or service lines which includes review for quality of care informational analysis and special reports as requested through system tools and resources.
  • Serves as a resource person to nursing ancillary departments and medical staff on issues related to quality patient safety and risk management.
  • Constantly seeks ways to do tasks better and more efficiently.
  • Uses innovation and creativity in program assessment development and evaluation process
  • Regularly evaluates program content and utilizes recent hire feedback in program development.
  • Collaborates with medical group managers to use macro/microanalysis data and identify opportunities and to create action planning.
  • Assist with realtime auditing and offer coaching.
  • Assists with creating auditing and evaluation tools.
  • Encourages Evidence Based Practices in clinical setting & staff involvement in EBP projects as needed by the organization
  • Respond innovatively to changing technologies clinical practice guidelines and to changes in organizational structure and goals.
    
• Ensures the incorporation of research findings into evidencebased practice and education.
  • Employs strategies to promote and enhance clinical outcomes with a focus on high reliability and accountability in clinical practice
  • Responsible for the development implementation and maintenance of evidenced based clinical practice standards to promote professional performance with clinical engagement in onboarding and professional development.
  • Educates staff and members of the leadership team on best practices and makes recommendations based on current evidence for clinical onboarding practices &/or staff development promotion.
• Engages personal practice and staff practices for cultural diversity in the clinical setting
• Provides consultation to individuals or groups as requested.
  • Shares knowledge of educational process and program development.
  • Promotes team and individual development through problem solving and teaching of critical thinking skills.
  • Provides realtime coaching and procedure/skills support for direct care staff.
  • Provides remedial education instructions for employees as requested by the department manager.
  • Provides resources and ideas for employees seeking information on job or healthcare related topics.
  • Participates in clinical experience of students as requested.
  • Mentors graduate and undergraduate students as requested.
  • Supports largescale hospital changes/implementations.
  • Regularly attends medical group staff meetings and provides educational agenda item.
• Engages in continuous learning activities that will assist in the acquisition of new skills and maintenance of current competence.
  • Attends at least one major CE program yearly or enrolls in several small learning opportunities within the year or is engaged in formal academic course work.
  • Leads AMG Shared Governance.
  • Supports medical group governance councils.
• Applies an educational framework to staff development programs.
  • Education
    • Educational needs are identified from numerous other sources including advances in care technology patient populations individual needs of staff the findings of quality monitoring performance appraisals safety and infection control survey.
    • Maintains current knowledge of trends changes regulatory requirements and health care issues in order to provide updates to hospital personnel.
    • Provides an organized manner in which to track spontaneously requested educational programs and inservices.
    • Communicates frequently and effectively with management personnel in order to determine learning needs they identify.
    • Collaborates and engages with leadership to identify medical group specific orientation and education.
    • Uses innovation and creativity in teaching style to support staff development and competence.
  • Planning and Implementation/
    • Plans and implements yearly calendar of medical group educational activities.
    • Includes a variety of learning opportunities for different learning styles (i.e. lecture series Lunch & Learns Inservices Roving education Hands on demonstrations etc.
    • Prioritizes programs/inservices appropriately based on feedback from leadership and staff.
    • Works collaboratively with other departments to hold in services/huddles/realtime training sessions that incorporate interprofessional team dynamics and communication.
  • Evaluation
    • Provides evaluation form for any educational activity orientation inservice &/or CE program to receive feedback and make adjustments to course content if improvements are needed
    • Monitors/oversees summaries of evaluations & engages to respond to educational needs of staff
    • Makes changes based on outcomes of participant evaluations.
    • Utilizes database information and creates reports as requested to evaluate the adequacy training/education provided.
    • Provides basic curriculum design for the development coordinating and evaluation of:
      • Develops and coordinates schedule for program content &/or classes.
      • Monitors attendance and oversees scheduling related to programming.
      • Frequency of class offerings is adequate.
      • Individualizes orientation when needed.
      • Teaches medical group specific classes &/or coordinates expert speakers as needed
      • Assesses and adapts teaching approach to accommodate a variety of learning styles
      • Clinical Orientation
        Develops and coordinates schedule of all clinical orientation classes.
        Monitors attendance and oversees scheduling of all clinical employees for various orientation activities including matching with preceptor.
        Individualizes orientation when needed.
        Collaborates with medical group manager to ensure frequent checkins with new hires and consistent communication on progress.
        Teaches medical group specific classes.
        Supports hospital wide educational activities as needed.

Some benefits of working at Augusta Health include:

• Generous paid time off to promote work life balance
• Free onsite parking
• Shift and weekend differentials
• Tuition reimbursement
• Onsite child care

Company Information
Augusta Health is a missiondriven independent nonprofit community health system located in Fishersville Virginia in Virginias scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity

Augusta Health recruits hires and promotes qualified candidates for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran or military discharge status and family medical or genetic information.

Required Experience:

IC