Travel Information Aide Supervisor - Sideling Hill Welcome Center

Tourism Dev

Posted on : 07-04-2025

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1 Vacancy

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Job Location

Washington County - USA

Yearly Salary

$ 39584 - 62705

Vacancy

1 Vacancy

Posted on : 07-04-2025

Job Description

Introduction

The Maryland Department ofCommerce is seeking qualified applicants for a fulltime Travel InformationAide Supervisor position within the Office of Tourism Development. Thisposition is located at the Sideling Hill Welcome Center. This position will work hours per week Thursday through Monday 8:30 am to 4:30 pm.

This is a Special Appointment position and serves at the pleasure of the Appointing Authority.

GRADE

LOCATION OF POSITION

This position is located atthe Sideling Hill Welcome Center at 3000 Sideling Hill Mile Marker 74 HancockMaryland 21750 in Washington County.

Main Purpose of Job

The primary function of this position is to supervise Travel Information Aides who provide travel information to Maryland visitors and to oversee the daily operations and maintenance of the welcome center.

POSITION DUTIES

Duties include assistingtravelers with tourism information directions hotel accommodationsitineraries and emergency situations; supervising the dissemination ofinformation to the traveling public: training providing reports and settingup familiarization tours; keeping records of tours filing schedules andordering literature and support with tourism development unit projects. Thesupervisor will also attend hospitality and training sessions supervisorsmeetings and travel around Maryland on familiarization tours in order to keepinformed about Maryland attractions accommodations recreational facilitiesservices and destinations; manage stakeholder outreach projects as assigned; support maximizing opportunities and leveraging partnership goals for various tourism initiatives. Some state travel.

Candidates should beable to relate to the public in a friendly and competent manner; and must beable to interpret highway maps. Applicants must be able to work the designatedschedule. Knowledge of Maryland history geography and tourist attractions isrequired. Candidates must be computer literate and also be able to frequentlylift and/or move up to 50 pounds.

Must be able to work Thursday through Monday yearround from 8:30 am to 4:30 pm.

MINIMUM QUALIFICATIONS

Applicantsmust possess:

Education: A high school diploma or a State GED certificate

AND

Experience: Three 3)three years of experience working in public information in a tourismrelatedindustry (e.g. accommodations campgrounds travel development agencyinformation center guide service customer service hospitality etc..

SELECTIVE QUALIFICATIONS

SelectiveQualification (required): One 1 year of experience involving management of aprogram and/orsupervisingstaff.

LIMITATIONS ON SELECTION

Applicants must be willing to accept employment in Hancock Maryland wich is approximately 103 miles 1 hour and 48 minutes) from the Baltimore Metro Area.

LICENSES REGISTRATIONS AND CERTIFICATIONS

Candidates may beassigned duties which require the operation of an automobile in such instancesthe employee will be required to possess a valid and appropriate operatorslicense.

SELECTION PROCESS

Applicants must meet the minimum AND selective qualifications to be considered. Please make sure that you provide sufficient information on your application to show that you meet the qualification for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this date.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

If you have questions about thisrecruitment please contact the Department of Commerce may also visit our website at: ishighly preferredthatyou apply online at review Career Openings section. Please attach a resume. Ifyou are unable to apply online please submit your State application and resume (by the closing date)to:

Maryland Department of Commerce Officeof Human Resources

ATTN: TRAVELINFORMATION AIDE SUPERVISOR Sideling Hill Welcome Center

The World Trade Center 401 East Pratt Street10TH Floor

Baltimore Maryland 21202

As an EVerify and Equal Opportunity EmployerMaryland is committed to recruiting retaining and promoting employees who arereflective of the States diversity. People with disabilities and bilingualcandidates are encouraged to apply.

We thank our Veterans for their service to our countryand encourage them to apply.

TTY Users: call via Maryland Relay

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Tourism Dev

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Travel Information Aide Supervisor - Sideling Hill Welcome Center

Tourism Dev

Job Description

Introduction

GRADE

LOCATION OF POSITION

Main Purpose of Job

POSITION DUTIES

MINIMUM QUALIFICATIONS

SELECTIVE QUALIFICATIONS

LIMITATIONS ON SELECTION

LICENSES REGISTRATIONS AND CERTIFICATIONS

SELECTION PROCESS

BENEFITS

FURTHER INSTRUCTIONS

Employment Type

Company Industry

Key Skills

About Company

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