Care Coordinator Emergency Room Part time Evenings
Care Coordinator Emergency Room Part time Evenings
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1 Vacancy
Job Description
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POSITION SUMMARY
Care Coordinators function as liaisons between patients providers and the healthcare system. Care Coordinators ensures that patient needs discharge planning and care coordination efforts are all coherent with care management criteria. Care coordinators must remain cognizant of patient necessity levels of care medical conditions discharge plans and medications. Duties may also include patient instruction care orientation and coaching.
Care Coordinators further assist with hospital through put by regulating bed availability throughout the hospital. The functionality of care coordination is systematized at bed board additional to monitoring the house census. Bed board coordinators function as key associates overseeing bed availability hospitalwide. Admissions transfers and discharges will be monitored in real time to facilitate effectual throughput and patient flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Care Coordination:
- Assists patients through the healthcare system by operating as a patient advocate and health systems navigator.
- Coordinates continuity of patient care with external healthcare organizations and facilities.
- Coordinates continuity of patient care with patients and families/caregivers following hospital admission discharge and Emergency Department visits.
- Reports care barriers and challenges to appropriate care manager.
- Follow the continuum of patient care for admission to postdischarge.
- Conducts comprehensive preventive screenings for patients and/or assists all support staff in daily patient interactions as needed.
- Supports patient selfmanagement of disease processes and promotes behavioral modifications selfintervention.
- Promotes clear communication amongst interdisciplinary care team members by ensuring awareness regarding patient care plans.
- Facilitates patient medication management based upon standing orders and protocols.
- Participates as a successful team associate supporting data collection health outcomes reporting clinical audits and pragmatic evaluation.
- Participates in the evaluation of clinical care utilization of resources and development of new clinical tools forms and procedures.
- Other duties as assigned.
Bed Board:
- Monitor admit status of patients from the ER to the inpatient setting.
- Communicate with ER staff ER care managers house supervisors and inpatient charge nurses regarding patient status and bed availability.
- Initiate clear concise and ongoing communication regarding bed availability and patient flow.
- Review medical admit orders to oversee bed availability for admits transfers and discharges.
- Conduct walking rounds with inpatient charge nurses to establish bed status of availability or nonavailability.
- Work closely with the ER nursing and case management staff and environmental services regarding utilization management and review of beds.
- Establish good rapport and cooperative working relationships with interdepartmental staff.
- Maintain positive effective collaborative interactions with physicians department directors and staff members to communicate the needs of patients and the facility.
- Maintain ongoing communication between interdepartmental staff assuring expedient bed assignment.
- Maintain high visibility in the ER and inpatient units.
- Provide ED care management staff with a live census report every shift after walking rounds.
- Exemplify analytical thought processes prioritizing critical admits and inhouse transfers as medically indicated.
- Notify house supervisor CM ED and inpatient staff regarding bed delays.
- Communicate urgency and necessity to environmental services when delays are present.
- Anticipates potential barriers to admittance unit transfers and discharges intervening appropriately to offset any adverse impact.
- Maintain a calm professional rational demeanor during all times of interaction.
- Performs well and maintain bed stability in situations involving conflict or crisis.
- Adhere to organizational and departmental policy maintaining confidentiality and patient rights.
- Maintain a bed log with precise detail as department requires.
- Participates in performance improvement and knowledge advancement opportunities.
- Performs other duties as assigned by manager and/or director of care management.
POSITION REQUIREMENTS
A. Education
- High School Diploma/ GED equivalent required
- College degree or vocational training in health care field preferred.
B. Qualifications/Experience
- 12 years healthcare facility experience and familiarity preferred.
- A team player that can follow a system and protocol to achieve a common goal
- Highly organized and well developed oral and written communication problemsolving and decisionmaking skills.
C. Special Skills/Knowledge
- Current Basic Life Support (BCLS) for Health Care Providers from the American Heart Association
- Proficient to expert computer skills utilizing Microsoft Office especially Word and Excel
- Critical thinking
- Resourcefulness
- Bilingual Spanish helpful but not required
#LIYD1
Required Experience:
IC
Employment Type
Part-Time
