Investigation Associate Middle Mile Product Technology
Investigation Associate Middle Mile Product Technology
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Amazon is looking for an Investigation Associate that has a background in transportation risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trustbased relationships in order to investigate suspicious activity and address escalations while creating longterm systemic solutions for a worldclass customer experience. In this role the Investigation Associate will be responsible for a wide range of duties related to identity verification.
Key job responsibilities
Conduct investigations
Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
Consistently achieve daily/weekly/monthly targets and quality standards for investigations
Knowledge to systematically escalate problems or variance in the information
Experience to follow through on the resolutions to ensure they are delivered
Participate in adhoc projects and assignments as necessary
A day in the life
Meet productivity quality and other hygiene metrics/ goals
Share inputs for SOP enhancements
6 months to 1 year of experience Speak write and read fluently English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area including weekends nights and/or holidays
6 months to 1 year of experience Speak write and read fluently English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area including weekends nights and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Conduct investigations
Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends
Consistently achieve daily/weekly/monthly targets and quality standards for investigations
Knowledge to systematically escalate problems or variance in the information
Experience to follow through on the resolutions to ensure they are delivered
Participate in adhoc projects and assignments as necessary
A day in the life
Meet productivity quality and other hygiene metrics/ goals
Share inputs for SOP enhancements
6 months to 1 year of experience Speak write and read fluently English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area including weekends nights and/or holidays
6 months to 1 year of experience Speak write and read fluently English Experience with Microsoft Office products and applications Work a flexible schedule/shift/work area including weekends nights and/or holidays
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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