WORK FROM HOME FULL TIME
National Jewish Health Tobacco Cessation Program
**Remote positions with our team are currently available for candidates located in CO TXWI MN AZ CA IL FL VA HI OK and NY*
Be part of something big! The Keep It Sacred program operated by National Jewish Health is seeking a full time Tobacco Cessation Health Coach to join their team! The program is aimed to decrease commercial tobacco use and cancer health disparities among American Indians and Alaska Natives (AI/AN) across the U.S. The selected candidate will coach American Indian participants over the phone and online on their journey to quit using tobacco products. Create personalize plans and use proven strategy to make a difference in participant lives.
Please submit a cover letter along with application detailing your interest in working with the Keep It Sacred program.
To learn more about the program please visit our website here.
Position Summary
This position obtains participant details and provides assessment counseling education and behavioral intervention to tobacco users. This position directly assists cultural groups by using motivational interviewing techniques in deciding whether to make a quit attempt obtaining and using cessation medicine and staying abstinent from tobacco products. Counseling is conducted over the phone and/or through the internet with participants.
Essential Duties
- Completes and intakes questionnaire with participants to verify program eligibility. Documents participant data in compliance with HIPAA requirements departmental standards and specific client guidelines.
- Maintains friendly confident open and effective communication with participants to identify program eligibility and inspire continued participation. Assists participants to help determine participants goals readiness to change and supports the behavior change.
- Educates and coaches a diverse population of participants in quitting tobacco by following motivational interviewing techniques. Explains Health Initiatives programs to participants builds rapport and engages callers following guidelines protocols and scripting.
- Engages in a process of continuous training learning and professional growth including QA scores and feedback to ensure delivery of the latest evidencebased practices content knowledge and skills.
- May lead assigned projects or tasks.
- Maintains call center metrics and individual performance standards.
Other Duties
- None
Competencies
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Attention to Detail: Accomplishing tasks by considering all areas involved no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; selfimposing standards of excellence rather than having standards imposed.
- Customer Focus:Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers and own organizations needs.
- Decision Making:Identifying and understanding issues problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts constraints and probable consequences.
- Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Supervisory or Managerial Responsibility
None
Travel
None
Core Values
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies the Employee Handbook Code of Conduct and completes NetLearning by due date annually.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state federal and all other regulatory agency requirements.
Minimum Qualifications
- Education: High school diploma or equivalent required. Bachelors degree preferred.
- Work Experience: A minimum of one 1 year experience as a health coach preferred.
- Special Training Certification or Licensure:Familiarity in the American Indian community highly preferred.
Salary Range: $18.50 $20.75/hour. Candidates who are bilingual speaking Spanish will receive an additional $1.00/hour language differential.
Benefits
At National Jewish Health we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care our employees are our greatest asset. With that in mind we have designed a valuable comprehensive benefits package to meet the needs of our employees and their families.
- Comprehensive Medical Coverage:Multiple Cigna health plans for Colorado regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
- Paid Time Off:Generous PTO accruals to use for vacation and sick days and six paid holidays all compliant with Colorado state sick leave regulations.
- Dental & Vision Plans:Coverage effective the first of the month after hire.
- Retirement Savings:403(b) plan with employer contributions after two years.
- Wellness Incentives:Earn up to $200 annually for preventive health activities.
- Tuition Reimbursement:Up to $5250 annually for fulltime and parttime employees.
- Child Care Assistance:Childcare Flex Spending Account (FSA) with annual employer contribution.
- Loan Forgiveness:Public Service Loan Forgiveness (PSLF) eligible employer.
- Disability & Life Insurance:Employerpaid plans and optional buyup choices.
- Voluntary Benefits:Full suite of coverage options such as Accident Hospital Indemnity and Legal Plan
- Exclusive Discounts:Savings on local services insurance and RTD bus passes.
Application Deadline:This position will be open for a minimum of three days and until a top applicant is identified.