Sales Catering Coordinator
Sales Catering Coordinator
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Job Description
Embassy Suites Brunswick GA is currently seeking a Sales & Catering Manager to join our growing team.
The Sales Manager is responsible for optimizing revenue maximizing sales opportunities consistent with the Hotels business plan; accurately forecasting revenue and expenses and efficiently managing sales activities through coordination with clients and operational departments.
This position is responsible for administrative and secretarial support and client service coordination for the Catering and Sales & Marketing Departments.
Essential Duties:
1.Maintains accurate sales files production reports and trace system.
2.Maintains current information regarding hotel services marketing programs etc.
3.Provides administrative assistance to sales and catering teams.
4.Produces departmental reporting and provides a lead catcher and log for department(s). 5.Anticipates guest requests and responds to complaints within hotel policy and service recovery procedures 6.Handles small meetings with very limited F&B requirements.
JOB DUTIES AND RESPONSIBILITIES:
Is knowledgeable and follows through on all policies including Trademark usage comp rooms meal guarantees public space policy presentation procedures etc. Ensures that appropriate inventory levels of collateral materials and promotional supplies are maintained through effective monitoring and ordering. Ensures weekly S.O.P.s are being completed Handles incoming phone calls for department. Handles walkin clients and introduces to appropriate Department Manager. Prepares group turnover and distribution. Handles appropriate distribution of allLNR/KNR. Assists with electronic communication social media email database community relations review of websites for accurate information etc. Maintains professionalism with regard to written correspondence (traditional and electronic) and telephone etiquette. Knowledgeable of local area including special attractions competing hotel facilities restaurants food and beverage facilities including catering menus pricing setups food costs equipment etc.Knowledgeable of hotel facilities including guest room and function room size and occupancy limitssound and light systems air conditioning media facilities power etc. Understands hotel pricing and rate improvement strategies. Assists with communication with competitive hotels Convention and Visitor Bureau and Chamber of Commerce. Maintains supplies for department(s).
BENEFITS
- Medical
- Dental
- Vision
- Employer Paid Life Insurance
- Room Discounts
- 401K
- Positive Company Culture
QUALIFICATIONS
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Education and/or Experience: High school diploma or general education degree (GED); or two years related experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers clients and other employees of the organization.
Mathematical Skills: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar graphs
Computer Skills: Has advanced basic computer job skills including logging on to systems ability to communicate by email ability to compose documents enter database information create presentations download forms and preserve/backup important data.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS
The physical demands described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.
The associate must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job the associate is regularly required to sit operate a computer and look at a monitor talk hear and see; reach with hands and arms; use hands to finger. The associate is occasionally required to walk climb or balance stoop kneel crouch or crawl. The associates must be able to read see (close distance and peripheral vision) adjust focus and apply depth and perception vision.
The work environment described here is representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.
While performing the duties of this job the associate is regularly exposed to work near moving mechanical parts fumes or airborne particles. The associates is occasionally exposed to outdoor weather conditions. In rare occasions the associate is required to work in high precarious places. The noise level in the work environment is usually moderate.
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
