Premium Service Executive
Premium Service Executive
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Job Overview
The Premium Service Executive position at Karyarth is an executivelevel role primarily based in cities including Delhi Gorakhpur Udaipur Noida Agra Meerut and Kota. It is a fulltime position focused on delivering exceptional service to our clients and ensuring smooth of onground operations.
Qualifications and Skills
- Demonstrated expertise in product knowledge to effectively communicate features and benefits to clients.
- Proficient in EDC machine servicing and troubleshooting ensuring minimal downtime and customer satisfaction. (Mandatory skill)
- Ability to conduct thorough field work meeting clients and resolving issues in a timely manner. (Mandatory skill)
- Strong interpersonal skills to interact confidently with diverse clients and stakeholders.
- Excellent problemsolving abilities to address and rectify servicerelated concerns swiftly.
- Selfmotivated with the capacity to work independently and handle multiple tasks simultaneously.
- Effective communication skills for seamless collaboration with team members and external clients.
- Prior experience in a similar serviceoriented role is advantageous showcasing capability and reliability.
Roles and Responsibilities
- Provide superior service and maintain consistent interaction with clients to ensure satisfaction.
- Conduct regular visits to client sites to perform machine servicing and maintenance tasks.
- Identify client needs proactively and propose appropriate solutions to enhance service quality.
- Document and report on all service activities and field visits for internal review and improvement.
- Maintain uptodate knowledge of products and services to offer informed advice to clients.
- Collaborate with internal teams to streamline service processes and enhance customer experience.
- Ensure adherence to company policies and service guidelines during all client interactions.
- Strive to meet and exceed performance metrics set by management for service excellence.
Employment Type
Full-Time
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