Commercial Operations Director Commercial Industrial Utility Sales Operations
Commercial Operations Director Commercial Industrial Utility Sales Operations
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$ 144000 - 234000
1 Vacancy
Job Description
As a Commercial Ops Director at Bloom Energy you will serve as a critical bridge between crossfunctional teams to ensure streamlined proposal development efficient RFP management and implementation of robust contracting processes. You will be responsible for proposal creation working with a range of teams including application engineering operations and structured finance to build robust project plans and pricing. You will also be responsible for contract negotiations working closely with the Sales Account Executive Legal and the technical teams This role is essential in maintaining our operational excellence and supporting our teams growth and success primarily in North America.
Key Responsibilities:
Contract standardization & management
- Manage and maintain standard contract template: ensure current business legal and compliance requirements in collaboration with the structured finance and legal team
- Customer detail validation: Ensure customer details (legal entity contact info) are accurate and ensure alignment with contract terms including pricing terms and conditions
- Tailor contracts based on client requirements including scope of work service levels and deliverables
Contract creation & negotiation
- Prepare and integrate negotiated terms by the sales and legal team to the customer contract
- Ensure contract reviews through the internal approval workflow facilitating reviews with internal stakeholders including legal finance and ELT
Proposal preparation & customization
- Develop tailored proposals in collaboration with the sales engineering pricing/structure finance and legal teams
- Customize proposals based on customer requirements and project plans with specific Bloom solutions
- Ensure quality of formatting for customer executive level presentation including graphics charts structured layouts
- Work with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure
Proposal review & submission
- Ensure proposal is reviewed across all functions and obtain approvals from all stakeholders (legal engineering finance)
- Manage Salesforce approval documentation. Get approval from the Bloom ELT before finalization
- Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
- Communicate acknowledgement of submission and track customer feedback or clarification
Crossfunctional Team Coordination
- Facilitate seamless communication and workflow between sales application engineering structured finance and leadership teams
- Manage project timelines track interdepartmental deliverables and proactively identify and resolve potential bottlenecks
- Organize and lead crossfunctional meetings to ensure alignment on proposal strategies pricing and customer engagement approaches
Operational Process Optimization
- Continuously review and refine sales operations processes to enhance efficiency and effectiveness
- Develop and implement best practices for proposal creation RFP response and crossfunctional collaboration
- Act as a subject matter expert on sales operations tools methodologies and industry benchmarks
Qualifications:
- Experience: 1015 years of experience in sales operations preferably in technology or energy solutions.
- Technical Expertise: Strong knowledge of alternative energy solutions especially fuel cell technology microgrids and renewable integration for behindthe meter applications and largescale facilities.
- Sales Operations: Proven track record of supporting complex sales cycles and managing crossfunctional teams
- Education: Bachelors degree in Engineering Business Energy Management or related field; MBA or advanced technical degrees are a plus.
- Travel: Frequent domestic or international travel could be required
Core Competencies:
- Organizational and project management skills: Ability to juggle multiple complex projects simultaneously creating structured workflows that ensure timely and precise of critical sales support tasks.
- Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity precision and persuasiveness bridging communication gaps between technical sales and finance teams.
- Analytical & Financial Acumen: Ability to develop business cases calculate ROI and conduct costbenefit analyses to demonstrate value for potential clients.
- Ability to work effectively in a fastpaced dynamic environment: Demonstrates resilience and adaptability maintaining high performance and composure while rapidly shifting priorities and navigating the everchanging landscape of energy landscape.
Compensation & Benefits:
- Competitive base salary with performancebased commissions based on sales team performance.
- Comprehensive benefits package including health dental vision retirement plans and professional development opportunities.
This role at Bloom Energy is ideal for an experience sales operations professional with a passion for advancing sustainable energy solutions and helping commercial and industrial customers meet their critical needs for reliable and efficient power.
Salary Ranges:
$144000.00 $234000.00Required Experience:
Director
Employment Type
Full-Time
