Senior Product Manager - In-Vehicle Cameras
Senior Product Manager - In-Vehicle Cameras
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join Axon and be a Force for Good.
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fastpaced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
The features you work on will help shape how Public Safety works and contribute to making society a safer and more trusting place. This role will build and launch highly complex cloud connected premium SW features for Axons invehicle camera product line. In the role youll own all aspects about a product features launch. Youll ensure its design resonates with customers work with engineering to maintain a high quality bar and work with the broader business to ensure Axons products are competitive in the market.
What Youll Do
Location: Remotely from anywhere in the United States preference for location at Seattle WA Scottsdale AZ or Boston MA. Limited travel required (once/month)
Reports to: Director of Technical Program Management for Devices R&D
Direct Reports: None
- Monitor hardware and software quality and review customer satisfaction for products at scale 100K to 1M users)
- Make data driven product decisions using a mix of CSAT product telemetry and sales/marketing data
- Work with autonomy building relationships across Support Sourcing Sales Ops and many other groups throughout a business. Form the connective tissue for how the team will operate within Axon.
- Partner with Quality teams to resolve unexpected HW quality degradations. Help prioritize escalations quarterback during highly critical issues and help guide crossfunctional team goals based upon customer expectations.
- Partner with Sourcing Supply Chain and Sales Ops to drive regular refresh of HW components.
- Triage and prioritize feature improvement requests from existing customers. Engage in VoC sessions to translate customer needs into well crafted product requirement documents work with engineering to define costs prioritize amongst a multitude of competing needs all while managing customer expectations through clear communication.
What You Bring
- You have a Bachelors degree in Business or STEM fields.
- You have a minimum of 5 years of product management experience. Bonus if youve worked on IoT devices intelligent cameras cloud SW or public safety technology.
- Youre an excellent communicator. You can deliver simplified guidance to executive leadership and detailed vision to your PM peers and engineering teams.
- Youre a skilled executor who has a spirit of OWN IT. Youre comfortable flexing and owning items outside your swim lane when needed. Youre also comfortable spotting and driving processes that need improvement making the business more efficient.
- You can understand technical complexity and are able to communicate well while you work with engineering during a features development. Bonus points if you understand technologies behind cloud connected IoT device cameras or AI driven workflows.
- Youre obsessed with your users and customers. Youre familiar with customer satisfaction measures (NPS/CSAT) and are able to synthesize customer feedback into meaningful product changes.
- You are not afraid to Aim Far and think BIG with feature ideas. When you do you can effectively simplify your product concepts when needed. And you are able to elaborate all its little details to give enough clarity to make the feature a reality
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical Dental Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a longterm view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Required Experience:
Senior IC
Employment Type
Full Time
