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Job Description
About the Role:
Grade Level (for internal use):
08Responsibilities:
- Support sales managers with internal/External business activities.
- Quality Assurance / exception monitoring of contracts and opportunities.
- Ensure that data in Salesforce remains uptodate and relevant.
- Creation of Salesforce reports and dashboards for users; Monitor and manage data quality to ensure accuracy and completeness of Salesforce records.
- Proactively identify opportunities to streamline processes and improve data quality.
- Help maintain key fields within SFDC to ensure data integrity to allow for accurate reporting and sales hierarchy.
- Act as an internal Help Desk resource for all SFDC user support issues with the Sales organization and work with the technical support team to expedite resolution.
- Communicate effectively and efficiently with Sales Managers/Sales representatives and provide swift and accurate responses/resolutions.
- Understanding of Opportunity Recurring revenue Bookings & Renewals process.
- Should flag inconsistencies in the CRM / tools to maintain pipeline hygiene and forecast.
- Assisting the sales team in creating Contracts and opportunities.
- Assisting/Working alone on adhoc projects whenever necessary.
What Were Looking For:
- 35 years of experience in Contract Management/Sales operations.
- Critical thinker with the ability to develop innovative solutions with excellent data and analysis skills.
- Basic understanding of contract verbiage / language and is familiar with contractual wordings.
- Analytical datadriven mindset; problem solver type of personality and at ease operating in a fastpaced environment; strong process orientation.
- Excellent communication and collaboration skills with the ability to work effectively across departments and levels of the organization.
- SFDC power user highly desired with the ability to independently build and run reports/ dashboards that cater to business or analytical needs.
- Strong Microsoft Office skills especially Excel.
Personal competencies:
Personal impact
- Strong analytical investigative and problemsolving skills.
- Commitment to producing quality work promptly.
- Must be confident articulate and a fast learner
- Willing to progress in an exciting fastpaced environment
- Selfstarter with a natural curiosity to learn and develop capabilities.
Communication
- Strong oral and written communication skills
- Interpersonal skills and ability to work cooperatively with crossfunctional teams.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits/benefitsummaries
Inclusive Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Professional (EEO2 Job CategoriesUnited States of America) SLSGRP203 Entry Professional (EEO Job Group)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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