Alarm Monitoring Dispatcher - Night Shift 1030PM-715AM
Alarm Monitoring Dispatcher - Night Shift 1030PM-715AM
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Job Description
Overview
Do you thrive under pressure When a crisis arises are you the first to take control Do you enjoy dealing with diverse groups of people Are you looking for a company that provides indepth training and support If you answered Yes to these questions then this is the ideal job for you! Candidates must be customer serviceoriented eager to learn and appropriately responsive to stressful situations.
We are seeking a fulltime coordinator to join our team here at Interface. The iSOC is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds monitoring all access control systems and the dispatching of response personnel. You will act as liaison between the facility and clients ensuring all clients requirements are met and facility rules regulations and policies are adhered to.
Whats in it for you
Shift Hours: 1030PM 715AM)
Full benefits on Day 1 of employment to support you from the start
3 weeks paid vacation time and 10 days paid sick time
Uncapped employee referral bonuses
Customer focused energetic and engaging work culture working as one team
Training is provided!
This is an InOffice hourly position with starting pay at $19.35/hr; bilingualSpanish
candidates will earn $1 more an hour. In Addition we offer a quarterly bonus program
with the potential to earn an additional $3000 annually!
* Please note favorable results on a preemployment drug screening and background check are required.
Responsibilities
Responding to alarm activations to maintain top security protocol
Visually and audibly monitor surveillance activity to:
Deter Theft
Increase safety
Drive total protection
Contacting police for emergencies
Writing reports dealing with loss prevention intervention video surveillance etc.
Customer queries and assistance
Safety precaution awareness
Monitor for employee theft
Qualifications
Highschool Diploma or GED equivalent
Must be available to work overtime and may be assigned mandatory overtime if the need arises
Bilingual/Spanish speaking candidates are a plus
2 years of office environment experience preferred
1year prior call center experience a plus
Security industry and/or Dispatching experience a plus
Ability to view and monitor surveillance cameras for emergencies illegal activity and other threats
Act as a liaison between the customer and appropriate emergency departments i.e. police)
Strong oral and written communication skills
Strong computer skills comfortable learning new software (typing speed of 30 wpm minimum)
Working knowledge of Microsoft office products beneficial
Must have the ability to prioritize and multitask
Strong attention to detail and precision is imperative
Interface Systems is an Equal Employment Opportunity employer all qualified applicants/employees will receive consideration for employment without regard to that individuals age race color religion or creed national origin or ancestry sex (including pregnancy) sexual orientation gender gender identity physical or mental disability veteran status genetic information ethnicity citizenship or any other characteristic protected by law. Such action shall include but not be limited to the following: Employment upgrading demotion or transfer recruitment or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training including apprenticeship.
If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability please contact us at . Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.
Employment Type
Full-Time
