Overview
We help people discover the worlds most powerful mapping software. Using actionable insights to solve complex problems youll deliver scalable UX design system thinking across Esri. Youll play a central role in leading our ambitious design plans. With our website being viewed by tens of millions globally come and help create inspire and influence usercentered design at Esri and beyond.
Responsibilities
- Collaborate with teammates web strategists project managers researchers and business stakeholders to proactively gather scope and requirements
- Communicate and present complex information analysis and insights across teams decision makers and executives using clear presentation techniques smart spreadsheets and data visualizations
- Distill complex problems into refined solutions by organizing content structure and information architecture into user flows wireframes and interaction design
- Apply best practices of diagramming customer journey mapping and service design techniques to unify experiences across multiple digital platforms
- Deliver evidencedriven analysis using Adobe Experience Manager (AEM) analytics dashboards combined with mixedmethod research to validate areas of improvement
- Help establish and monitor design metrics demonstrating the value of design to clearly articulate UXs contribution to the companys success
- Coach and mentor associate designers to grow and deliver their craft to meet the expectations of a modern design group
Requirements
- 5 years of experience specializing in user experience research and interaction design preferably with a focus on businesstobusiness (B2B) technology company
- Experience leading highimpact design programs including indepth knowledge of mixedmethod research
- Expert knowledge of web analytics tools and design tools. (Figma Airtable Adobe Creative Cloud Mouseflow)
- Outstanding written and verbal communication and presentation skills with the ability to make complex ideas understandable
- Knowledge of how to work with CRO and SEO specialists to improve user experience and drive increased performance
- Bachelors in humancomputer interaction user experience interaction design applied social science or a related field
Recommended Qualifications
- Masters in humancomputer interaction user experience interaction design applied social science or a related field
- AEM and Adobe Analytics experience
- Experience with Geographic Information System (GIS) technology is a plus but a willingness to learn is just as valuable
PORTFOLIO SUBMISSION
Please include a link to your online portfolio or PDF samples of recent work. Samples must show how you use data to solve problems on realworld projects. They must also show how you can create insights based on data and design solutions using a mix of low and highquality outputs.
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Required Experience:
Senior IC