Store Leader
Store Leader
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Job Description
Established in Somerset in 1971 Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purposedriven approach in 2024 we proudly achieved B Corp Certification.
Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the planet.If these are values you share we would love you to join our team.
As a Store Leader at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.
What we need from you:
You will develop the best team:
You will create a high performing team where every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
You will create a culture that embraces feedback; give praise share successes coach and challenge.
You will always be Customer focused:
You will nurture a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging customer experience in your store and inspire your team to also.
You will develop and maintain key customer relationships using in store CRM tools to support you and your team.
You will be commercially driven:
You will continually demonstrate a commitment to driving your business.
You will collaborate and build key relationships to accelerate store growth.
You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
You will lead and deliver operational excellence showing respect and consideration for people product and your environment.
Culture:
Understand and demonstrate the Mulberry employee values and behaviours: Be Bold Be Imaginative Be Open Be Responsible.
Support Mulberry to deliver an inclusive culture through behaving in a way that is openminded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.
Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
As a certified B Corp business it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses Five Cs strategy in addressing and improving Climate Cultivation Craft Culture and Circularity. Promote a greener more sustainable future.
Support to foster an environment where diversity is embraced and all individuals feel valued respected and included. Promote equity empathy and understanding and demonstrate this commitment within your internal and external communities.
We will need you to be:
Confident
Engaging
Versatile
Perceptive
An experienced Leader (preferably within luxury fashion but not essential)
In love with fashion!
What we will do for you:
Competitive basic salary
Bonus
Product allowance
An enviable staff discount and exclusive access to staff sales
Pension Contributions & Life Assurance
Training and opportunities to develop
x2 paid volunteering days per year
Access to a wellbeing service featuring remote GP appointments mental health support physiotherapy personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at
Employment Type
Contract
Key Skills
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