Dynamics Operations Analyst

Description

Job Summary

• The Dynamics Senior Operations Lead will oversee the operations and continuous improvement of the CDAX platform to ensure system stability efficiency and enhanced user experience. This role requires a strong focus on datadriven insights developing KPIs and creating dashboards to monitor system health and performance. The ideal candidate will lead key initiatives manage vendor relationships and provide technical expertise to drive operational excellence.
  Additionally the role involves identifying opportunities for automation to streamline processes reducing manual efforts and improving response times. The candidate will lead crossfunctional projects mentor junior team members and proactively address recurring issues to ensure seamless operations and a high level of customer satisfaction.

Responsibilities

• Oversee daytoday operations of the CDAX platform ensuring system stability efficiency and highquality user experience.
• Lead software application development and operational improvement projects allocating resources effectively to meet business priorities.
• Define and document product requirements user stories and project plans while ensuring aligns with agile methodologies.
• Develop and maintain KPIs and dashboards using Power BI to monitor operational performance system health and vendor compliance.
• Optimize data queries including SQL stored procedures and Kusto SQL queries for realtime insights and performance monitoring.
• Provide technical support and expertise for the development implementation and maintenance of highperformance systems.
• Drive innovation by integrating new technologies and automating repetitive tasks to reduce manual efforts and improve productivity.
• Manage relationships with internal and external stakeholders including vendors ensuring SLA adherence and operational excellence.
• Provide tangible feedback to improve product quality and minimize risks by reviewing and evaluating design and project activities.
• Collaborate with crossfunctional teams to ensure successful delivery of projects including Azure Data Factory Power Platform and PCFbased solutions.
• Lead and mentor junior team members providing guidance and technical leadership to drive project success and team development.
• Identify patterns in recurring incidents automate anomaly detection and deliver proactive solutions to enhance system reliability.
• Enhance user satisfaction by implementing selfservice solutions and improving response times through streamlined operations.
• Ensure compliance with standards and guidelines while proactively identifying and resolving system vulnerabilities and technical debt.

Knowledge & Skills

• Proficiency in Dynamics 365 Azure Application Insights Kusto SQL Power BI SQL queries and stored procedures.
• Experience with Azure Data Factory Power Platform and developing PCF controls.
• Proficiency in programming languages like .NET Java Python PHP.
• Expert knowledge of JavaScript frameworks such as jQuery React Angular Node.js and Ember.js.
• Advanced understanding of HTML5 XML XSLT JSON and responsive/adaptive design.
• Knowledge of SQL and NoSQL databases.
• Experience with CDNs and web acceleration layers such as Akamai.
• Experience with GitHub and Gitbased agile workflows.
• Strong understanding of software testing methodologies including writing and executing test plans.
• Experience with cloud technologies Amazon Web Services / Microsoft Azure.
• Experience with CI/CD concepts and practices.
• Experience with REST APIs as an applicationdeveloper consumer and/or as a service API designer or provider.

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Job

Schedule

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Travel

Relocation

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

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